Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas.

　　The Radisson Hotel Seattle Airport, located across the street from Seattle-Tacoma International Airport (SEA), is looking for an energetic individual to join our Front Desk team as a Front Desk Agent.

　　Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.

　　PAY DETAILS:

　　Hourly Wage of $20.00

　　We are also offering a $500 signing bonus after the completion of the 90-day probationary period.

　　We are seeking a fast, fun, and friendly candidate for our full time Front Desk Agent role.

　　What We Provide:

　　Employee discounts on thousands of hotels

　　Health Benefit programs

　　401k retirement program

　　Commission on upsells, paid bi-weekly with regular salary

　　Free Parking

　　Responsibilities:

　　Greeting and engaging all guests while taking personal action to accommodate their individual needs

　　Creates an unending energetic environment for our guests and team members

　　Reviews all guest reservations and plans their accommodation accordingly

　　Processes financial transactions and arranges special billing needs when necessary

　　Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area

　　Manages all guest concerns or requests diligently and without hesitation

　　Personally chauffeuring guests to and from various locations in the immediate area using the company van

　　Maintains an “Everyone Sells” vision while driving hotel revenues through upsell efforts

　　Communicates effectively with all hotel departments to guarantee a seamless guest experience

　　Prepares daily logs summarizing communications for management and other shifts

　　Responsible for answering and fielding all calls to the hotel, both internal and external

　　Maintains the confidentiality and respect of our patrons

　　Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed

　　Requirements:

　　Self confidence

　　Strong computer skills

　　Ideal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer focused environment

　　Reliable transportation

　　Opera PMS experience is a benefit but not a requirement

　　Strong verbal, written and interpersonal skills

　　Strong attention to detail

　　Commitment to exceptional service in any situation

　　Ability to maintain a positive and professional attitude when handling all situations

　　Adhere to the policies and procedures of the hotel

　　Ability to work a flexible schedule including holidays and weekends

　　Physical Requirements:

　　Occasional lifting of up to 50 pounds

　　Ability to stand for long periods of time

　　Ability to hear with 100% accuracy with correction

　　Ability to stand and exert well paced mobility for an eight (8) hour shift

　　Ability to lift, pull, push up to 70 pounds on an ongoing basis

　　Must be able to squat, bend, kneel and twist on an ongoing basis

　　Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.

　　​ CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY

　　We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

　　Visit http://careers.choicehotels.com to learn more.