Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

　　About the Company

　　Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 1,100 providers throughout our ten locations, and we are continuing to grow!

　　About the role

　　This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

　　Primary responsibilities

　　Providing excellent customer service over the phone, in person, and via email

　　Creating a warm and welcoming atmosphere for clients

　　Managing the front desk by helping clients prepare for their visits

　　Scheduling client appointments

　　Supporting mental health providers with administrative requests

　　Client insurance benefits verification

　　Requirements

　　What you’ll need to be successful

　　Strong work ethic and ownership of your role

　　Experience with customer escalations

　　Ability to multi-task and prioritize

　　Professional written and verbal communication with clients and providers

　　Motivation to receive feedback and continually grow

　　High School Diploma/GED required

　　Minimum of 2 years of related experience preferred

　　Must be legally authorized to work in the United States on a full-time basis upon hire

　　Flexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm

　　We schedule rotating shifts for the team that provide support for the needs of the office

　　Shifts are 7am-3pm, 9am-5pm, & 12pm-8pm

　　Benefits

　　We provide our full-time employees with:

　　75% coverage of health, dental, and vision insurance

　　12 days PTO accrued annually based on 40 hour work week

　　401k matching

　　Life Insurance

　　Professional development training and opportunities for advancement

　　We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

　　It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

　　Job Type: Full-time

　　Salary: $21.00 per hour