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Front Desk Administrator - East Portland
Front Desk Administrator - East Portland-March 2024
Portland
Mar 31, 2026
About Front Desk Administrator - East Portland

  Job Type: Full-time

  Salary: $19.00 per hour

  Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply.

  About the Company

  Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 900 providers throughout our eight locations, and we are continuing to grow!

  About the role

  This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.

  Primary responsibilities

  Providing excellent customer service over the phone, in person, and via email

  Creating a warm and welcoming atmosphere for clients

  Managing the front desk by helping clients prepare for their visits

  Scheduling client appointments

  Supporting mental health providers with administrative requests

  Client insurance benefits verification

  Requirements

  What you’ll need to be successful

  Strong work ethic and ownership of your role

  Willingness to work through difficult interactions in mental health office setting

  Ability to multi-task and prioritize

  Professional written and verbal communication with clients and providers

  Motivation to receive feedback and continually grow

  High School Diploma/GED required

  Minimum of 2 years of related experience preferred

  Must be legally authorized to work in the United States on a full-time basis upon hire.

  Schedule: Tuesday-Saturday 7am-3pm, 9am-5pm, and 12pm-8pm on a rotating basis

  Benefits

  We provide our full-time employees with:

  75% coverage of health, dental, and vision insurance

  12 PTO days accrued annually

  4 paid holidays per year

  401k matching

  Life Insurance

  Professional development training and opportunities for advancement

  We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

  It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

  Job Type: Full-time

  Salary: $19.00 per hour

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