Job Number 24007918

　　Job Category Reservations

　　Location North Island a Luxury Collection Resort Seychelles, Ile du Nord, North Island, Seychelles, Seychelles

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? Y

　　Position Type Non-Management

　　Additional Information: This hotel is owned and operated by an independent franchisee, ASW Hospitality AG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

　　JOB SUMMARY

　　Manage the [email protected] email box, and ensure all incoming emails are dealt with in a timely manner (within 24hrs) in collaboration with the Senior Reservations Agent

　　Conduct Daily, Weekly, Monthly and any other Reservation checks and procedures implemented for smooth operations of the Reservations Department

　　Create (in collaboration with the Senior Reservations Agent) individual offers to try to meet the different guest expectations and needs depending on the guest segments (singles, couples with or without kids, Honeymoons, romantic getaways, inspirations trips etc.).

　　Manage individual Itineraries including Food and Beverages, SPA, Activities offers etc. including individualization of the specific villa in accordance with the Guest requests for respective bookings.

　　Job Requirements

　　Ensure all required internal services are scheduled in PMS and are billed accordingly for respective bookings

　　Ensure all required 3rd Party Services are scheduled in PMS and are billed accordingly for respective bookings

　　Follow up on Payments and confirmations for respective Provisional Bookings

　　Follow up on respective Offers sent within the hold period

　　Forward all guest payments to Accounts Department and ensure that they are captured in PMS for respective bookings

　　Optimize Guest information flow within various departments on the island (Food and Beverages, SPA, Activities etc.) for respective bookings

　　Keep data of all Reservations up to date in PMS

　　This company is an equal opportunity employer.

　　frnch1