Description

　　Can you predict the future (through forecasting models)? Do you want to be a part of a customer obsessed team? Can you take complex statistical models and explain them simply to our operations leadership? If you answered "yes" to these questions, please read on.

　　We are looking for a Capacity Planning Forecasting Analyst to join our Worldwide Capacity Planning team. Our team owns the forecasting models that determine our customer service needs. You will be a part of the planning for Prime Day, Black Friday, Cyber Monday, etc.

　　Amazon is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

　　Key job responsibilities

　　Key Responsibilities:

　　Be creative in building, maintaining, and improving forecasting models for Technical support of Amazon's Digital, Device and Alexa team

　　Forecast contacts and plan capacity for worldwide contact center network for Amazon customer service

　　Be curious about how historical data will influence the models you create

　　Collaborate with a lot of groups to make sure you understand how thing operate and look for ways to innovate

　　Engage on new product developments and product launches to effectively plan for upcoming products

　　We are open to hiring candidates to work out of one of the following locations:

　　Bangalore, KA, IND | Hyderabad, TS, IND | Noida, UP, IND

　　Basic Qualifications

　　3+ years experience in operations or business analysis

　　Bachelors degree in statistics, applied mathematics, computer science, engineering, or closely related concentrations

　　3+ years experience modeling data and/or statistical forecasting

　　Experience with R, SAS, SPSS, or Python

　　Solid understanding of SQL and Excel

　　Preferred Qualifications

　　Master’s degree in Operations, Business, Analytics or a related field

　　Experience with OBIEE, Business Objects, Cognos, Tableau, or Microstrategy

　　Experience in a device or digital industry