Company Description

　　"Why work for Accor?

　　We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

　　By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

　　Claremont Club & Spa, A Fairmont Hotel is an Equal Opportunity Employer.

　　Job Description

　　Reporting to the Director of Outlets, responsibilities and essential job functions include but are not limited to the following:

　　Consistently offer professional, friendly and engaging service

　　Lead the Restaurant team in all aspects and ensure service standards are followed

　　Ensure smooth day to day operations of restaurant. . Foster and promote a strong work culture, and uphold service standards.

　　Coach, guide and support team to provide exceptional guest experience.

　　Provide ongoing feedback, establish performance expectations and conduct performance reviews.

　　Handle guest concerns and react quickly and professionally

　　Assist in recruiting and training all Outlet Colleagues

　　Balance operational, administrative and Colleague needs

　　Attend regularly scheduled departmental meetings

　　Communicate effectively and thoroughly with all stakeholders.

　　Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions

　　Track sales against budget/forecast, execute strategies for increasing sales, while maintaining constant communication with the team. Manage and track voids, discounts and any financial inconsistencies.

　　Monitor guest count and communicate with BOH and FOH teams to ensure a smooth shift.

　　Meet financial goals, such as but not limited to: labor cost, food cost, profit margin, etc.

　　Have full knowledge of all Outlet menus

　　Assist with payroll and scheduling. Anticipate schedule changes based on Restaurant needs and seasonality, and ensure all staffing needs are met while meeting the budget. Manage attendance.

　　Maintain legal compliance with all relevant EEO, labor, collective bargaining agreement, T&C, wage and food safety laws and regulations.

　　Comply and enforce DOH regulations and Company standards when performing cleaning tasks, preparing food and beverages. . Follow and lead company dress code and hygiene practices and standards.

　　Assist in managing the departmental budget

　　Follow outlet policies, procedures and service standards

　　Follow all safety and sanitation policies when handling food and beverage

　　Other duties as assigned

　　Qualifications

　　Previous Food and Beverage leadership experience required

　　Previous point of sale system experience required

　　Computer literate in Microsoft Window applications required

　　University/College degree in a related discipline preferred

　　Excellent communication and organizational skills

　　Strong interpersonal and problem solving abilities

　　Highly responsible & reliable

　　Ability to work well under pressure in a fast paced environment

　　Ability to work cohesively as part of a team

　　Ability to focus attention on guest needs, remaining calm and courteous at all times

　　Visa Requirements: Must provide proof of eligibility to work in the United States.

　　Salary Range: $56,000 - $75,000 USD Gross Annually

　　Additional Information

　　Constant standing and walking throughout shift

　　Occasional lifting and carrying up to 20 lbs.

　　Occasional kneeling, pushing, pulling

　　Occasional ascending or descending ladders, stairs and ramps