Food and Beverage Manager- Food Administration Singing Hills

　　Resort, 3007 Dehesa Road, El Cajon, California, United States of America Req #14011

　　Wednesday, January 17, 2024

　　Job Purpose:

　　Manages and coordinates Food & Beverage activities and staff

　　Job Duties and Responsibilities:

　　(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

　　Manage Food & Beverage activities and staff by facilitating and attending organizational and departmental meetings, creating meeting agendas, conducting venue and departmental meetings, providing pertinent information to staff, ensuring the ordering and stocking of necessary supplies and foods, preparing menus and specification books, scheduling station rotation of staff, assigning duties to staff, assessing the needs of the business and making necessary adjustments, delegating assignments to the Food & Beverage Supervisors, supervising and monitoring team member production, ensuring established policies and procedures are followed, ensuring guest service is efficient and effective, providing guidance and instruction as needed, processing voids or check corrections when necessary, ensuring server and cashier drop sheets are accurate at the end of the shift, and working off-site events as required. - 50%

　　Ensures product and labor costs are within established guidelines by setting annual productivity goals, monitoring profit and loss statements, reviewing staffing overtime needs, modifying staffing as needed, regulating food product utilization, monitoring supplies for efficient and cost effective utilization, ensuring food freshness, and ensuring food waste is kept to a minimum. - 20%

　　Promotes guest service by monitoring and ensuring guests are serviced in a professional and timely manner, proactively speaking with guests, resolving guest concerns in a professional manner, and referring complex problems to the Resort General Manager. - 15%

　　Develops team members by monitoring team member performance, mentoring Food & Beverage Supervisors, identifying on-going training needs, conducting performance appraisals, and providing counseling, guidance and corrective action as needed. - 10%

　　Maintains safe and sanitary dining room by monitoring sanitation duties of staff, ensuring daily cleaning tasks are completed, ensuring all work areas are clean, completing weekly inspection sheets, ensuring equipment is working efficiently, and ensuring team members comply with health and safety rules. - 5%

　　Job Specifications:

　　Education and Experience:

　　Essential:

　　High School Diploma or G.E.D.

　　Current Food Handler card

　　5 years food service experience

　　2 years customer service experience

　　1 year supervisory experience

　　Desirable:

　　Completion of Sycuan's Supervisory Certificate Program

　　Serve safe certified

　　Fine dining or steak house experience

　　Skills and Knowledge:

　　Essential:

　　Ability to create recipes and menus

　　Ability to work various shifts

　　Ability to communicate effectively with guests and team members

　　Ability to provide leadership and guidance to staff

　　Ability to prioritize and perform multiple tasks and assignments

　　Ability to work multiple venues during the shift

　　Working knowledge of MS Word and Excel

　　Ability to maintain professionalism and composure

　　Ability to understand and follow verbal directives and written directions

　　Ability to accept constructive criticism

　　Ability to communicate effectively in the English language

　　Ability to routinely lift and carry up to 50 lbs

　　Ability to stand and walk for up to eight hours at a time

　　Ability to bend, stoop, push and pull

　　Desirable:

　　Multi-lingualSupervisory/Managerial Accountability:

　　Direct: Food & Beverage Supervisor

　　Indirect: All Resort Food & Beverage team members

　　Other details

　　Pay Type Salary

　　Apply Now

　　Resort, 3007 Dehesa Road, El Cajon, California, United States of America