Overview

　　ABM, a leading provider of integrated facility solutions, is looking for a Custodial Supervisor. We have many leaders at ABM who started their career in this role so if you want to grow, we can show you how. The Cleaner provides the cleaning and upkeep of an assigned area

　　Benefit Information

　　ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-Spanish-11.6.23.pdf)

　　Position Summary Details

　　In this position you will be supervising a team of custodians - training, assigning work and working with them as necessary.

　　Responsibilities

　　Use expert technical & troubleshooting knowledge to assist in solving problems.

　　Demonstrate capability and interest in training others.

　　Can be relied on to train other custodians

　　When presented with a problem, know what to do, and why

　　Demonstrate capability of a handling heavy workload of calls

　　Use proper tools and instruments

　　Explore a customer complaint to determine the real problem

　　Respond to customer complaints with the proper amount of sympathy and empathy.

　　Handling interruptions in stride

　　Having the proper tools, materials, and scheduled tasking

　　Promptly and accurately complete all required paperwork.

　　Provide support for any special projects as assigned by your manager. These special projects, at the determination of your manager, may or may not become part of this position’s primary responsibilities.

　　When the Supervisor is present, the lead worker may also be responsible for directing smaller work groups

　　While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.

　　Qualifications

　　Must be 18 years of age or older.

　　Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available

　　Preferred Qualifications

　　Customer Service Experience

　　One year of lead or supervisory experience

　　Two Years Custodial Experience

　　Same Posting Description for Internal and External Candidates

　　REQNUMBER: 75950

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.