Overview

　　Maintain an extensive floor presence while acting as the point of contact providing high level hospitality and customer services to our client, client guests and vendors, greeting customers and visitors with a high degree of professionalism and courtesy

　　Responsibilities

　　CUSTOMER SERVICE

　　Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

　　Work with facilities, catering and other vendors when needed

　　MAIL/PACKAGES/POUCHES

　　Receive, sort, and deliver all incoming mail & packages to assigned floors and within established time frames

　　Log outgoing and incoming items as required and review for accuracy/completeness

　　SUPPLIES/COPYING/ADMINISTRATION

　　Organize and distribute supplies to client employees as detailed in job requests; Verify and log orders upon delivery

　　Monitor inventory of supplies, stock paper and toner and keep Floor Ambassador offices and copy areas neat and organized

　　Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

　　Estimate runtime on the small to medium photocopy jobs; Check all copies produced for quality and accuracy; Produce bound copies of work when requested; Deliver and pick up copy jobs

　　May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

　　Prepare weekly production and volume reports in order to measure productivity and prepare billing charges

　　Provide other administrative services from inserting, copying and photocopying to faxing as needed

　　Set up and maintain visiting attorneys’ offices

　　Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

　　Train end users (the client) on new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

　　RECORDS

　　Perform document scanning

　　Maintain files

　　Retrieve files from Records Center for client use as requested; Deliver files to clients within established time frames; Ensure returned files are properly logged and placed back in their proper location

　　Prepare files to be sent for storage; When needed, arranges for files to be retrieved from storage

　　Qualifications

　　High school Diploma or equivalent

　　1+ years’ experience working in hospitality/concierge setting, including mailroom/copy experience or professional office environment

　　Thorough knowledge of all metering, weighting, logging and other shipping procedures

　　Proficient computer skills

　　Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems,

　　Excellent customer service, professional attitude and appearance are a must

　　Strong communication skills, oral and written

　　Proven ability to remain calm under pressure, good work ethic, sound judgement with good problem solving abilities

　　PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

　　Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking.

　　May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs.

　　May occasionally lift up to 50 lbs.

　　May occasionally need to climb stairs.

　　Ability to work overtime

　　What We Offer:

　　Competitive pay & benefits!

　　Comprehensive training and development programs that prepare employees to advance from within.

　　A company focused on creating a positive work and client environment.

　　Employee discounts on entertainment, products, and services nationwide!

　　Come Join Our Team!

　　Job Locations US-CA-Inglewood

　　Posted Date 2 weeks ago (1/16/2024 6:48 PM)

　　Requisition ID 2024-17295 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Minimum Salary USD $16.50/Hr. Maximum Salary USD $18.00/Hr.