Job Summary:

　　The Director position is accountable for the development and delivery of company strategies that have a major impact on the financial health of Estes, identifying and implementing continuous improvement opportunities to ensure revenue, service goals and internal/external customer obligations are met. The Director shares accountabilities with another Director and they are as follows and not all inclusive: Fuel, Analytics, Licensing, Permits, Training, Special projects, Shop performance and Maps, Solution Center, Warranty, Tires, Parts, New Equipment Purchase, and Chop shop (Fleet Services salvage). These positions work collaboratively and with key stakeholders across Estes. The successful candidate will understand Fleet Service equipment, systems and service needs with the leadership ability to identify, build and implement strategies. The candidate must have a meticulous focus on Fleet Service priorities with a strong analytical ability and communication skills in a fast paced environment. Process and project management skills are extremely important with the ability to follow up and measure effectiveness with key stakeholders and customers.

　　Lead, guide and direct Fleet Services employees to include setting targets, hiring, training, monitoring performance, providing coaching, counseling and development, processing terminations with follow up on timely task completion.

　　Develop and deliver company strategies for Fleet Services equipment, e.g., tractors, trailers, parts, systems, service needs. Implement, analyze, track and monitor to ensure revenue, service goals, and internal/external obligations with Estes’ business partners are met. Manage delivery of service level requirements across departments, process and project implementations to include development of key metrics and effective measurements with key stakeholders and customers.

　　Develop and implement department processes and procedures to enhance productivity, quality and customer satisfaction. Accountable for communications of all processes and procedures to key stakeholders across the Estes network, as appropriate

　　Collaborates with vendors to maintain and build relationships for the facilitation of Estes’ purchase requirements of all Fleet Services products. Accountable for monitoring, tracking, and reporting on all purchases and related cost

　　Provide research, analyses, reporting and solution implementations for continuous improvements and share with key stakeholders as appropriate

　　Resolve issues escalated internally and externally with Estes business partners to ensure timely resolution and maintenance and enhancement of positive working relationships

　　Regular attendance is required.

　　This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

　　Qualifications:

　　Strong Fleet Services equipment, products, process and systems knowledge required

　　Travel is required based on the needs of the business

　　Working knowledge and experience with Fleet Services products and services procurement preferred

　　Strong analytical skills with ability to analyze data, draw conclusions, problem solve and implement preferred

　　Budget and P&L experience preferred

　　Strong process and project management skills preferred

　　Ability to develop metrics preferred

　　Familiarity with AS400 LTL and asset maintenance software (TMT) functions

　　Working knowledge of Fleet Services equipment, e.g., trucks, trailers, parts, systems, service needs

　　Ability to network and collaborate with key stakeholders, internally and externally to Estes

　　Experienced and proficient in Microsoft office

　　Must be self-directed with a strong work ethic and flexibility in work schedule

　　Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job

　　Must be able to comply with all company policies, rules, procedures and Code of Conduct

　　Must be able to interact well with others

　　Must be able to work independently, or in a team setting

　　Must be capable of working under tight time constraints in a high volume environment with multiple priorities

　　Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

　　Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

　　Must be authorized to work in the United States

　　Physical Demands:

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

　　Work Environment:

　　The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

　　Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.