Is this job for you?

　　Do you believe in putting the customer first?

　　Are you a team player and do you have an incredible sense of leadership?

　　Are you motivated by achievement goals?

　　The Brick is actively seeking to expand our Fleet & Delivery support team. We need team-orientated players with a great customer focused attitude!

　　The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet & Delivery divisions! We are currently seeking an enthusiastic and organized Delivery Administration & Fleet Support Representative with a passion for customer service to join our team at The Brick's delivery department!

　　Responsibilities

　　Provide efficient & courteous service over the phone and by email to assist Store locations, Delivery Teams and Customers resolve any challenges for delivery.

　　Manage Claims for Product or Property Damages to complete resolution.

　　Maintain trackers for measuring and improving performance, identifying consistent issues and assisting to provide permanent resolutions.

　　Assist with routine scheduling and payroll & payables (ordering) functions as trained.

　　Assist with daily delivery team dispatch and processing returns in system as trained.

　　Assist management with administrative tasks and other duties as assigned and directed to improve operational effectiveness and customer experience.

　　Qualifications

　　Excellent interpersonal and communication skills, both written & verbal.

　　Exceptional organizational and time-management skills required.

　　Must display a positive attitude, be flexible and able to adapt to changing priorities.

　　Ability to multitask and meet deadlines under pressure, without sacrificing detail.

　　Self-starter and team player; able to work independently with minimal supervision.

　　Ability to interpret, implement and adhere to organizational policies and procedures.

　　Flexibility to work a variety of shifts, including evenings and weekends, if required.

　　Knowledge of Retail Store Operations & Systems would be a strong asset.

　　Knowledge of ADP and Kronos would be an asset.

　　Proficiency in Microsoft Office especially Excel, Word & Outlook would be an asset.

　　Why The Brick?

　　A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

　　Competitive remuneration package that will commensurate with experience

　　Career progression potential with plenty of access to ongoing personal and professional development

　　Employee discounts

　　A dynamic environment to showcase your leadership talents.

　　Apply now

　　If you’d like to apply for this role, please contact our recruitment team [email protected]

　　Attach your CV and tell us why you would be a great fit at The Brick!

　　The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]

　　Connect With Us! (https://careers-thebrick.icims.com/jobs/29580/fleet-%26-delivery-administration/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)

　　ID2024-29580

　　Posted Date2 weeks ago(1/18/2024 7:53 PM)

　　of Openings1Job LocationsCA-ON-Ottawa

　　Job CategoryAdministrative/Clerical

　　Position TypePermanent Full-Time