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Finance Manager, Global Customer Fulfillment FP&A
Finance Manager, Global Customer Fulfillment FP&A-April 2024
Bellevue
Apr 1, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Finance Manager, Global Customer Fulfillment FP&A

  Description

  Have you ever ordered a product on Amazon and, when the box arrived, wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you?

  Our Customer Fulfillment network is renowned for being world-class, delivering packages to customers across the world. Our Finance teams don’t just manage our books; they help drive the company forward by partnering closely with global cross-functional teams to support the growth of this rapidly expanding network; driving controllership, innovation, productivity, and cost-effective operations across the network in a fast paced environment.

  You’ll employ data analysis to ensure your partners and leaders have the most up to date, reliable information, working collaboratively to make the best possible financial decisions. You’ll make a huge impact, not just on the bottom line performance of your Fulfillment Center, but on the overall customer experience, making history whilst having fun along the way!

  We are looking for Finance Manager within Amazon North America (NA) Customer Fulfillment. This role focuses heavily on process improvement. Additionally, the role will be highly matrixed with other finance teams, and will lead key metrics and deliverables for reporting and planning with pan-NA scope.

  Our candidate should be passionate about using data to solve big, complex and ambiguous problems. The ideal candidate should be eager to continuously learn and improve their skills. You should be attentive to which details make all the difference.

  As part of the Customer Fulfillment Finance team, you will join a team that is passionate about numbers, data, and how to use them to generate insights and improve our business. We support and influence the organization by providing a holistic and financial perspective, we are the trusted business advisors. We collaborate with our partners to ensure leaders have the most up to date and reliable information, and work with them to make sure we are making the best possible decisions.

  Learning Opportunities:

  Autonomy to innovate and deliver new approaches that impact the bottom and the top line

  Grow and collaborate in a fast-pace environment where every day is day one

  Being surrounded by inspiring and diverse individuals

  Learn from people and cooperate with a wide variety of professional backgrounds

  Ability to develop new skills and opportunities through lateral, geographical or functional moves

  Key job responsibilities

  Leverage Customer Fulfillment metrics to identify cost out opportunities by linking up operations and financials

  Build trusted partnership with your business partners to influence and support tactical and strategic business decisions driving business improvements and cost reductions

  Identifies risks, evaluates impact, proposes changes, and implements improvements to remediate gaps

  Understands the details of the cost structure to make thoughtful judgement calls in ambiguous environments where data may be difficult to procure.

  Supervise and own the Financial and operational planning processes to produce a challenging/stretch/bold yet solid operational plan

  We are open to hiring candidates to work out of one of the following locations:

  Bellevue, WA, USA

  Basic Qualifications

  BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science)

  5+ years of finance experience, or Master’s degree and 3+ years of finance experience

  Preferred Qualifications

  6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

  6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience

  MBA, or CPA

  Knowledge of SQL/ETL

  Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

  Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,100/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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