Description

　　Amazon Japan is looking for an innovative, service-oriented Senior Product Manager – Technical for our inbound supply chain services team. You will be responsible designing and developing a digital service for our vendor partners. This highly visible role will reimagine the vendor experience for inbound, drive process streamlining and service innovation, ultimately delighting our vendor partners with a first-of-its-kind B2B experience. You will build new vendor self-service capabilities to accelerate adoption and improve the vendor experience in delivering products to Amazon.

　　The right candidate is obsessed with making things just work for the customer. You are detail-oriented and can dive deep to understand complex processes, existing system interactions and system dependencies so as to deliver a streamlined customer experience. You thrive in a fast-paced environment with lots of ambiguity. You must be able to influence at a senior level, establish trust with global teams and represent the customer in all interactions. You will work closely with local business teams, supply chain and technical teams around the world. You will implement effective change management strategies to build the Amazon Supply Chain of the future.

　　Key job responsibilities

　　Customer insights: work backward from customer needs and pain points, and translate these into service requirements.

　　Product vision: create and continuously refine product vision and concept based on customer and stakeholder needs

　　Product definition: develop minimum lovable product (MLP) and tech roadmap to achieve product vision. Prioritize key features to deliver business value.

　　Product creation: work with global tech teams to define technical requirements and develop online service features.

　　Process design: work with internal stakeholders and business leaders to streamline or change processes to support digital workflows.

　　Business strategy: work with other service, functional and domain owners to define and achieve success measures and optimize overall system processes

　　Change management: launch system and devise programs for change management, drive user adoption and improve key service/operational metrics

　　Review mechanisms: Hold internal business reviews to track performance and deliver necessary improvements

　　About the team

　　Japan Consumer Innovationの詳細はこちら

　　Learn more about Japan Consumer Innovation

　　Japan Consumer Innovationの社員インタビューはこちら (https://www.amazon.co.jp/b?ie=UTF8&node=21174376051)

　　Employee Interview for Japan Consumer Innovation

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, 13, JPN

　　Basic Qualifications

　　Bachelor's degree

　　Experience managing technical products or online services

　　Experience owning/driving roadmap strategy and definition

　　Experience with feature delivery and tradeoffs of a product

　　Experience contributing to engineering discussions around technology decisions and strategy related to a product

　　Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

　　Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time

　　Preferred Qualifications

　　5+ years of technical product or program management experience

　　Experience with end to end product delivery

　　Experience performing statistical analysis of data using SQL, Excel and other tools

　　Experience in developing B2B service products that incorporate/support physical operations

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます