Field Services Representative I Inside SalesAuburn WA Millwork - 6607 S 287TH ST, SUITE A (98001), 6607 S 287TH ST, SUITE A, Auburn, Washington, United States of America * Auburn, WA, USAReq #36261Tuesday, January 2, 2024Position Summary:Addresses construction service and product issues at the customer's site in order to ensure that customer complaints regarding the quality and reliability are resolved in the most efficient and cost-effective manner.What You'll Do:Investigates/examines the condition of company building workmanship and products on the customer's site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service team on findings.Recommends replacement or repair of defective products based on customer service guidelines related to efficiency and cost effectiveness.Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.Minimum Requirements:High school diploma or General Education Degree (GED), or equivalent combination of education and experience. This is an entry level position where the incumbent will receive on-the-job training.In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year. To help keep BFS employees safe, we actively enforce our drug free workplace expectations. This role is a safety sensitive position for which impairment while working presents a substantial risk of death, which means candidates must complete our pre-employment drug testing process, which includes marijuana.Full-Time Team Members are eligible for company benefits, including * Three Medical plan options * Dental & Vision * Critical Care * Accident & Hospital insurance* Flexible Spending Accounts for Health & Dependent Care * Health Savings Account * 401(k) with company match * Vacation & Sick Time * Paid company holidays* Company Paid Life & AD&D * Supplemental Life * Short & Long Term Disability * Bereavement * Paid Parental Leave * Team Member Assistance ProgramAll benefits are subject to change pursuant to state and federal guidelines.Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: . Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmEEO THE LAW - English/SpanishEEO IS THE LAW - SUPPLEMENT - English/SpanishPay Transparency Provision - English/SpanishOther detailsJob FamilySLSMKTPay TypeHourlyMin Hiring Rate$25.00Max Hiring Rate$28.00Auburn WA Millwork - 6607 S 287TH ST, SUITE A (98001), 6607 S 287TH ST, SUITE A, Auburn, Washington, United States of AmericaAuburn, WA, USAShare this job:"Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.