We have an outstanding career opportunity for aField Service Technicianto join a leading Company. This is a remote position.
Salary Range: $75,000 - $95,000
Responsibilities :
Communicate and deliver superior customer service daily
Self-Manage while onsite at the Customer facility and during travel
Install/start-up/repair equipment maintained in various field locations
Perform routine maintenance on customer equipment
Test equipment to troubleshoot issues
Complete required documentation for all start-ups, installations, and repairs
Inspect equipment in the field and recommend Preventive Maintenance (PM) contracts
Work cross-functionally with teams to ensure proper customer service is being delivered
Conduct testing of customer materials
Assist with parts inventory count, as required
Maintain Expense reports and time sheets
Handle complaints, provide appropriate solutions and alternatives in a timely manner, and follow up to ensure resolution
Follow communication procedures and guidelines
Basic Hiring Criteria :
Minimum 5 years of experience in the field
Experience with PLC's (Allen Bradley preferred)
Electrical Knowledge
Mechanical Knowledge
Industrial Equipment Knowledge (Manufacturing)
Desired Qualifications :
Excellent verbal and written communication skills
Ability to prioritize and manage time; attention to detail to spot issues and complete accurate field reports
Possesses an energetic, outgoing & friendly demeanor
Self-motivated and self-directed
Organizational skills to keep tools and paperwork organized & Ability to work independently or with a team
Customer oriented and able to adapt/respond to different types of customers
Computer and technical skills to understand the equipment fully
Requirements and Skills - Electrical
Experienced with customer service experience from a technical aspect
Experience in working with PLC, Control voltage wiring, VFDs, and High voltage (480V,575V) preferred
Knowledge of industrial equipment (Conveyors, Blowers, Ductwork, Box Dumpers, etc)
Ability to use electrical test equipment preferred
Ability to read and understand Electrical Schematics
Ability to navigate, read, add to, and upload and install PLC programs, preferred
Knowledge of Hydraulics is preferred
Control voltage Troubleshooting skills
Requirements and Skills - Mechanical
Experienced with customer service from a technical aspect
Experience in welding and fabrication is preferred
Ability to use grinders, mag drills, torches, as well as most power tools
Knowledge of industrial equipment (conveyors, blowers, ductwork, box dumpers, etc)
Knowledge in replacing bearings, shafts, rotors, welding, grinding, cutting, installation of conveyor belts, installation of drive belts, gearbox removal, installation, rigging, and any other industrial mechanical-related duties
Knowledge of hydraulics
Mechanical troubleshooting skills
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
TAD PGS, Inc.is a Global Fortune 500 company with worldwide revenue of over $27 billion and more than 50 years of government contracting experience. We specialize in supporting U.S. Government Agencies and their prime vendors by delivering a full range of recruitment and workforce solutions. As part of the Adecco family, we have access to over 2.5 million active candidates supporting hundreds of locations across North America. On any given day, we have more than 70,000 professionals working at client sites across the United States.
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
The Company will consider qualified applicants with arrest and conviction records.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/