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Field Service Representative
Field Service Representative-March 2024
Milpitas
Mar 28, 2026
About Field Service Representative

  BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.ahead.

  Connected to the communities in which they serve, our ReadyRefresh Drivers are the neighborhood heroes and stewards of our iconic brands, delivering smart lifestyle choices at home and at work. It is time to bring your vision, fresh ideas, and fearless spirit to our team. What are you waiting for? It’s your time to spring ahead.

  Job Description

  $28.67 per hour

  This is a great opportunity for an entry level candidate to get advanced training in the field of Point of Use (bottle-less water cooler) filtration systems. Professional training/ certification for this technical role is offered through on the job training. Excellent BlueTriton Brands Benefits: Medical, dental, vision, prescription, life insurance, short-term and long term disability, 401(k) with company match, profit sharing, tuition reimbursement, paid vacation, paid time off and much more!

  Key Responsibilities:

  Will complete installations, repairs, trouble-shooting and maintaining plumbed-in Point Of Use equipment (Water - Filtration) and Office Coffee brewer equipment per field service standards and procedures

  Will ensure all work is performed to quality standards and customer expectations

  Will maintain courteous and professional contact with customers to ensure satisfaction and leverage up-sell - opportunities

  Must meet pre-established productivity targets (egg, 8-10 completed stops per day)

  Will be responsible for charging fees as appropriate for work performed

  Will maintain and organize tools, equipment, parts (Direct Division Materials) and truck inventory.

  Will be responsible for providing feedback regarding equipment and parts to help drive supplier improvement

  Will support our Direct division sales teams with customer site assessments and system installations (Direct is our Home - and Office Delivery division)

  Will record service activities and other data in hand held computer

  Other duties may be designed as necessary as it relates to the needs of the position

  Qualifications

  What you need to have:

  A high school diploma or GED

  Previous experience working with Point Of Use equipment and/ or Office Coffee brewer equipment, and or other related product lines is preferred

  Prior HVAC experience, plumbing experience, water filtration, and/or auto mechanical technical experience is strongly preferred but not required

  You’ll need a clean driving record

  A clean driving record means in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident.

  Required Skills:

  Must be an articulate verbal communicator

  Must possess strong organizational skills and a customer centric focus

  Must display a high degree of initiative combined with a commitment to high quality work standards

  Must be technically inclined and detail oriented

  Must be able to work both independently and as part of a team

  BlueTriton Brands offers an extensive portfolio of highly recognizable, responsibly sourced and packaged spring water, purified water and water beverage brands including Poland Spring® Brand, Deer Park® Brand, Ozarka® Brand, Ice Mountain® Brand, Zephyrhills® Brand, Arrowhead® Brand, Origin™ Natural Spring Water, Saratoga® Spring Water, AC+ION® Alkaline Water, Pure Life® Purified Water, B’EAU® Marine Collagen Water Beverage, Splash Blast® Flavored Water Beverage and Splash Fizz® Fruit Flavored Sparkling Water Beverage. BlueTriton Brands also owns and operates ReadyRefresh®, a customizable water and beverage delivery service that has been certified as a CarbonNeutral® business.

  Based in Stamford, Connecticut, BlueTriton Brands and its affiliates in the United States and Canada employ over 7,000 employees. BlueTriton Brands manages resources for long-term sustainability and helps to safeguard more than 20,000 acres of watershed land. The Company has 28 production facilities across the United States, 13 of which are Alliance for Water Stewardship ("AWS") certified across 12 sites, with eight of the certified facilities being AWS Platinum, the highest-level certification.

  BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at [email protected] ([email protected])

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