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Field Service Manager
Field Service Manager-March 2024
Lowell
Mar 28, 2026
About Field Service Manager

  About Evoqua Water Technologies

  We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used, and returned to nature. Together, we bring uniquely powerful capabilities to solving the world's greatest water challenges.

  At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

  Our more than 22,000 diverse employees are helping communities in more than 150 countries become water-secure. Apply today and Let's Solve Water.

  At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.

  Position Summary

  Provides tactical and strategic level management and leadership to field service professionals at a lager site and/or multiple locations.

  What we can offer you

  Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

  Health, dental, and vision insurance

  Unlimited PTO

  Fertility benefits, adoption assistance, parental leave, and pet insurance

  Generous retirement savings and profit-sharing plan

  Employee wellness program

  Rewards and recognition program

  Employee Stock Purchase Plan that provides an opportunity to build ownership and share in Evoqua's success.

  Core Responsibilities and Tasks

  Creates and maintains safe working environment and cultures within the organization

  Takes care of company property

  Involved in setting department budgets and managing expenses

  Actively involved in workforce planning

  Expected to address and resolve employee relation issues and escalate significant issues to management

  Translates customer requirements into workforce plans and objectives

  Creates onsite visibility into KPIs and metrics and can provide input into metrics to management

  Responsible for attraction, retention, engagement, performance, development of employees

  Provides day to day direction of fundamental task

  Organization Impact:

  Operational management

  Autonomy to make decisions that impact divisional span of control

  Responsible for customer management and retention in area/scope,

  Financial contract and operations impact at planning/strategic level

  Position Requirements

  FORMAL EDUCATION:

  Required:

  Bachelors degree strongly preferred

  Technical degree, equivalent military experience or applicable industry equivalent experience in lieu of degree

  KNOWLEDGE & EXPERIENCE:

  Required:

  Ability to obtain TWIC card

  Ability to obtain a CDL, class A or B with applicable endorsements

  5-7 years technical experience including industrial or commercial process water experience or 3 years of industry specific experience

  3 years of leadership or management experience

  Proficient with computers, business software such as Microsoft office, Skype, Oracle/SAP, cloud-based solutions

  Ability to communicate up, down, across teams

  Ability to lead and motivate teams

  Demonstrates critical thinking and complex trouble shooting in or to guide and advise team members and customers

  Ability to defuse customer situations or internal issues

  Able to pass a credit check

  DRIVING REQUIREMENTS:

  Able to operate a company vehicle

  Able to pass driver requirements which include:

  Driver Application for Employment

  Driver Disclosure and Release

  Employee Applicant Drug and Alcohol Statement

  FMCSA Certificate of Awareness

  Driver Certificate of Violations

  Driver Statement of On Duty Hours

  Road Test

  Copy of Drivers License (Front and Back)

  Copy of Medical Certificate

  Additional Details

  Receives coaching and guidance from senior management

  Defines and drives customer, employee and safety management as well as interpersonal relationship and leadership skills

  TRAVEL REQUIREMENTS: 50% or more

  Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

  EEO is The Law

  Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

  EEO is the Law - Poster (PDF) (http://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

  Evoqua does not accept unsolicited resumes/candidates from search firms.

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