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Fiber and Utilities Supt.
Fiber and Utilities Supt.-February 2024
Florence
Feb 10, 2026
About Fiber and Utilities Supt.

  The opportunity:

  The Fiber & Utilities Superintendent directs and leads the overall operations of the Fiber and Power areas at the Florence Mill. This position is responsible for creating a safe work environment, executing, and continuously improving the quality, productivity, efficiency, and cost of the operation. The Fiber and Utilities Superintendent reports to the Operations Manager of the Mill.

  How you will impact WestRock:

  Provide leadership to both Power & Recovery and Fiber areas of the Mill (Power, Cogen, Pulp, Woodyard, Recycle, and Caustic Plant)

  Ensure that objectives are set that meet the goals of the business

  Monitor Key Performance Indicator trends

  Oversee the implementation of corrective actions to ensure goals are met

  Manage in a goal-oriented systematic environment to deliver target results in the areas of safety, reliability, cost, quality, productivity, and employee engagement.

  Set expectations and hold both teams and individuals accountable for results.

  Responsibilities include daily management of the operations

  Forward looking capital planning and equipment commissioning

  Supports the continuing personal and professional development of department members

  Develops and manages operational and capital budget plans and works with department supervisors and engineers to establish priorities

  What you need to succeed:

  Bachelor’s degree

  Minimum 10-15 years of related operational experience with Pulp/Paper Industry

  At least 5-7 years of supervisory or management experience required

  Strong leader with demonstrated communication skills and a high sense of urgency and attention to detail

  Any equivalent combination of education and experience.

  Strong interpersonal and leadership skills are essential

  Ability to direct continuous improvement in all areas, but with special emphasis on safety, environmental, quality, production, and cost

  Must possess excellent interpersonal skills with the ability to interface with employees at all levels of the organization

  Must have excellent oral and written communications skills

  Excellent problem-solving skills

  Excellent planning, organizational, time management and prioritization skills

  Proficient computer skills (MS Office, MS Project, JD Edwards, Panther, etc.)

  Competencies:

  Safety - Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures.

  Ability to Execute - Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities.

  Champion of & Adaptor to Change - Drives for continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerates the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better.

  Customer Focused - Understands and works to meet customer requirements. Listens to and responds to customer’s needs; builds relationships with and gains trust of customer by always meeting commitments.

  Decision Making/Judgment - Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seeks input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others.

  Initiative - Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted.

  Problem Solving/Analysis - Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understands the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions.

  Influence & Persuasion - Able to exhibit a ‘can-do’ approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully.

  Quality - Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency.

  Integrity - Able to be tactful, maintain confidences, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, give proper credit to others and handles all situations honestly.

  Communication - Able to clearly present information through spoken or written word; read and interpret complex information; talks with employees, customers, and supplies, and has strong listening skills.

  What we offer:

  Corporate culture based on integrity, respect, accountability, and excellence

  Comprehensive training with numerous learning and development opportunities

  An attractive salary reflecting skills, competencies and potential.

  A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.

  WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

  WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

  WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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