Our associates celebrate lives. We celebrate our associates.

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Creates customized receptions, and assists with developing and executing memorial and special events that support the company’s goals of celebrating the unique character of a person’s life and developing enduring relationships with families.

JOB RESPONSIBILITIES

Family Celebratory Event Planning

Discusses and influences celebration events with Families to promote available options and determine budget, regardless whether event is held on-site or off-site

Collaborates with Family Contact on event date, time, venue, catering, MeM, printed remembrance or schedules, and related details

Statuses funeral arranger/director on event and significant revisions

Contacts third-party event providers to schedule event, discuss event, review arrangements, and order equipment including but not limited to canopies, tables, chairs, stages, electronic equipment, or portable toilets

Ensures events are on time, smoothly executed, and within budget

Quietly and effectively resolves event issues

Oversees and manages set-up Manage preparation and cleanup of all event locations equipment

Program Administration

Identify catering partners; develop menu offerings and customization processes; work with corporate office to establish necessary documents for partnership; set up billing process, etc. Identifies vendors and obtains multiple competitive bids for services (e.g. caterers, equipment rental companies, equipment sales companies)

Monitors event contact against spend data to ensure proper profit margin and recommending pricing changes to location manager

Support funeral arranger/director team by developing and maintaining catering product sales/marketing tools, order notification process, and training

Develops standard operating procedures to ensure efficiency and effectiveness of areas of responsibility

Develops and conducts training for service directors in handling catered and other hosted events

Marketing Event Planning

Plans Market or Sales on-site or off-site Events

Collaborates with Leadership to understand event goals and budget

Contributes ideas for themes, venues, catering, promotional items, pricing, rental items, and similar

As member of special event planning teams, recommends event enhancements and executes assigned responsibilities

Special Events may include Memorial Day Services, All Saints Day, Summer Event Series (Movie in the Park, Concert in the Park, 5K), Candlelight Service, Our Lady of Fatima Celebration, Semi-Annual Employee Meetings

Other duties as assigned

MINIMUM Requirements

Education

Associates Degree in hospitality or related discipline

Two (2) years directly related work experience may be considered in lieu of degree

Experience

At least three (3) years hospitality or event planning work experience including catering management involving customer service as well as sourcing and contract negotiations in food and venue services

Funeral home and/or cemetery events a plus

Knowledge, Skills and Abilities

Customer focused

Creative, naturally positive and contagious attitude

Attention to detail

Excellent problem solving skills critical thinking skills

Basic computer, internet, Microsoft Office skills

Strong interpersonal skills with ability to clearly and professionally communicate with internal and external customers at all levels

Ability to manage time wisely, work independently and set priorities

Basic understanding of financial functions such as pricing, margin, and cost of goods sold

Basic marketing knowledge

Effective negotiation skills

Work CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Limited amount of local and/or multiple location traveling required

Professional Dress is required when in contact with families.

Work Postures

Frequent, continuous periods of time standing and walking, up 6 hours per day

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Lifting up to 75 pounds, incudes things such as caskets, equipment such as tables, chairs, flower displays and promotional materials

Work Hours

Working beyond “standard” hours as the need arisesPostal Code: 85257

Category (Portal Searching): Administration and Clerical

Job Location: US-AZ - Scottsdale

Job Profile ID: F00256

Time Type: Part time

Location Name: OH B.U. Phoenix