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Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

Builds at-need charts

Verifies at-need files before sent for verification

Performs blind checks

Follows up with memorial renderings, processes and timelines

Notifies families when flowers are placed

Sets Arrangement Continuation Appointments

Designs memorials

Serves at-need cemetery families that currently own property

Sets follow-up visits at the at-need arrangement conference

Logs information for Family Service Counselors

Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

High School diploma or equivalentCertification

Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)Experience

NoneKnowledge, Skills Abilities

Ability to communicate effectively with associates, contractor personnel and client families

Ability to work productively with minimal supervision; achieves work objectives in a timely manner

Ability to resolve routine problems promptly and effectively

Ability to adapt to change in priorities

Postal Code: 62223

Category (Portal Searching): Sales

Job Location: US-3412 Frank Scott Parkway West, Belleville, IL - Valhalla-Gaerdner-Holten Funeral Home and Gardens of Memory - Dignity Memorial Crematory

Job Profile ID: S00130

Time Type: Full time

Location Name: Valhalla-Gaerdner-Holten Funeral Home and Gardens of Memory - Dignity Memorial Crematory