Location:

　　Northside Neighborhood Clinic

　　Department:

　　Admin Neighborhood Clinic

　　Shift:

　　First Shift (United States of America)

　　Standard Weekly Hours:

　　40

　　Summary:

　　The Family Advocate will work as part of Cook Children's Physician Network to provide support and resources to families for issues that extend beyond their clinical needs. Duties include:

　　Build individual and family capacity by increasing health knowledge and self-sufficiency.Responds to the social and emotional needs of our families, providing guidance and support while navigating them through the health care system and community to achieve the best health outcomes.Serve as both an advocate and liaison between the patient/family, health care team, and community partners.Functions in collaboration with the treatment team within the Cook Children's Neighborhood Clinics.

　　Hours: Mon-Fri 8am-5pm

　　This position will provide coverage to 2 clinics. All neighborhood clinics are located in Tarrant County

　　Required Experience & Education:

　　3 years' experience working in health care or working with vulnerable populations.High School diploma or equivalentStrong verbal and written communication skillsStrong customer service, phone, and computer skillsFamiliarity with basic medical terminology.Highly organized with the ability to prioritize and demonstrate problem-solving skills.Ability to work autonomously with minimal supervision.

　　Preferred Experience, Education & Skills:

　　Experience working with family and social services.Experience providing psychosocial assessments & crisis intervention.Bachelor's degree in Social WorkBilingual: Spanish & English

　　About Cook Children's:

　　• ur not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

　　At Cook Children's, we're more than a health care system--we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through--and how we can help you and your child get the best care and support possible.

　　Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.