Overview

　　The Function of the Facilities Management/Scanning Representative is to serve as the full time, on-site representative of Sharp Business Systems at a specific client location.

　　Responsibilities

　　SPECIFIC DUTIES WILL INCLUDE:

　　Running print and copy jobs for users:

　　Keeping track of resources used per job – ordering supplies needed to complete project via Office Services.

　　Ordering supplies to replenish ones used from Office Supplies/notify supplies used

　　Maintaining supplies for re-occurring projects

　　Keeping proper inventory of all supplies necessary for equipment use

　　Facilitating print-shop requests (i.e. binding, laminating)

　　Packaging and delivery of completed jobs to customers

　　Scanning and Indexing duties :

　　Prepare and scan customer documents into a digital repository for later indexing using Sharp Electronics Scanning equipment

　　Index the scanned documents according to specified fields. I.e. Name, age, etc.

　　Maintain cleanliness and order in the scanning areas

　　Maintain scanning center procedure manual

　　Checking equipment daily:

　　Checking and changing toners on all printers on the maintenance contract

　　Ordering toners for faxes and changing as needed.

　　Loading paper, checking toner, cleaning machines (if dirty)

　　Filling out logs for all Sharp machines in service at location

　　Reporting any service related issues to Service Department

　　Ordering supplies of Sharp and HP printers

　　Reporting network connectivity issues to IT Department

　　Customer Service:

　　Completing weekly report and submitting to Office Services supervisor for all completed projects

　　Supporting clientmailroomas needed

　　Placing service calls when necessary

　　Fielding problem calls from users

　　Maintaining availability to assist users with any printing issues

　　May provide initial baseline training to new customers and additional user training as required

　　Qualifications

　　Previous experience working with copiers and postage machines a plus

　　Previous experience in data processing and/or high volume scanning operations

　　Excellent communication, interpersonal and organizational skills.

　　Proven ability to work independently, remotely and with minimal supervision

　　Strong problem solving skills

　　Ability to prioritize projects and maintain flexibility to shift priorities as necessary

　　Must possess basic mathematical skills especially arithmetic

　　Ability to walk, stoop, bend, and lift 50 pounds

　　Position may call for travel between multiple facilities within the scope of a branch’s territory

　　ABOUT US: Sharp Business Systems

　　Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

　　Compensation for this position

　　The compensation range for this role is $24,450- $48,900. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

　　Employee perks

　　Flexible hybrid work schedules.

　　Comprehensive, family-friendly healthcare plans (medical, dental, vision).

　　401k retirement plan with a competitive match and plenty of financial support tools.

　　Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)

　　Rewarding and wholistic wellness program.

　　Training, professional development, and mentorship

　　Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)

　　Dynamic culture eager to innovate, enhance diversity, and work smarter.

　　Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran

　　Job Location US-IN-Indianapolis

　　Posted Date 2 weeks ago (1/16/2024 6:55 PM)

　　Job ID 2024-7905

　　Category Customer Service