Position Title: Executive Director of Independent Living

　　FLSA STATUS:         Exempt

　　REPORTS TO:         Chief Operating Officer   

　　SUPERVISES:           Department Managers and Concierge Team

　　DEPARTMENT:      Overlook Independent Living Services

　　COMPANY:              MHS/The Overlook – Charlton Campus

　　The Overlook has a Vision to expand beyond The Overlook’s singular use as a Retirement Community into a multi-generational, mixed-use, Campus. Overlook’s Master Planning Process, which launched in 2022, will incorporate a more robust view of what senior living can and should be. We envision a "community within a community" attracting chefs, artisans, retailers, educators and a variety of wellness and enrichment options.  The Executive Director will play a key role, serving as a core member of the Master Planning Team, helping us design and reposition The Overlook’s flagship Campus in Charlton, MA. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

　　In addition, The Executive Director of Independent Living will provide leadership for the Independent Living Community; achieve organization-wide objectives for quality services; achieving revenue and expense targets; resident and community public relations; employee development; serve as a resource in support of organizational growth.

　　  POSITION DUTIES/ESSENTIAL FUNCTIONS:

　　Oversee, plan, develop, implement, and direct the day-to-day functions and operations of the Independent Living Community.

　　Provide a forward-thinking, thoughtful, and creative approach, with a focus on mixed use and multi-generational living, that includes but is not exclusive to seniors and layers in cutting-edge industry concepts surrounding senior living, technology, health, and wellness.

　　Oversee and direct department managers who have campus-wide operational responsibilities and collaborate with the Health Center Administrator on campus wide initiatives.

　　Serve as a member of the Senior Leadership Team

　　Assist in the development design and implementation of the strategic planning process.

　　Collaborate with People & Culture to ensure that team members’ performance concerns are addressed consistently and in compliance with organization policies and state/federal laws.

　　Conduct meetings with department managers to communicate information, problem solve and promote team building.

　　Prepare, monitor, and administer Independent Living operating and capital budgets.

　　Participate in the development and implementation of the Independent Living marketing plan along with third party marketing consulting firm and maintain targeted occupancy levels.

　　Support efforts to promote Independent Living, as well as Masonic Health Systems’ lines of business to the greater community and referral sources.

　　Strive to attain excellence in resident satisfaction by requesting resident feedback, promoting interactive problem solving, implementing resident suggestions.

　　Oversee proper physical property maintenance within the Independent Living community and ensure that it is a safe and secure environment for residents, guests, and team members.

　　Ensure that event/program planning is coordinated through the BEO (Banquet Event Order) committee.

　　Consistently represent the organization with a positive and professional image.

　　Other duties as assigned.

　　POSITION REQUIREMENTS:

　　Bachelor’s Degree required

　　Master’s Degree preferred

　　Ten plus years functioning in progressive leadership roles in either senior living or hospitality industries.

　　Current MA Nursing Home Administrator license preferred.

　　Knowledge, understanding and demonstrated ability to identify and address gerontology concerns.

　　Excellent judgment and problem-solving skills.

　　Strong oral and written communication and speaking skills.

　　Excellent communication and listening skills, resourceful and organized.

　　  JUST SOME OF OUR BENEFITS AND PERKS:  

　　Solid Track Record of Promoting

　　Team Members from within Plenty of Free Parking Free Daily Lunch on

　　Campus

　　Vacation, Sick, Holiday Time + Floating Holidays

　　Travel Reimbursement

　　Professional Development

　　Flexible Spending and Health Reimbursement Accounts Employee Assistance Programs

　　Tuition Reimbursement

　　Short + Long Term Disability, Life Insurance Medical, Dental, and Vision Insurance Access to Fitness Center, Pool, and Onsite Massages

　　In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

　　COMMUNITY OVERVIEW:

　　The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

　　The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

　　The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

　　THE OVERLOOK WAY:

　　All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

　　Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

　　Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

　　Compassion: understanding and empathy for others

　　Creativity/Innovation: thinking wildly, planning accordingly

　　Grace: putting people at ease, without compromising performance or outcomes

　　JUST SOME OF OUR BENEFITS AND PERKS:

　　Solid Track Record of Promoting

　　Team Members from within

　　Plenty of Free Parking

　　Free Daily Lunch on

　　Campus

　　Vacation, Sick, Holiday Time + Floating Holidays

　　Travel Reimbursement

　　Professional Development

　　Flexible Spending and Health Reimbursement Accounts

　　Employee Assistance Programs

　　Tuition Reimbursement

　　Short + Long Term Disability, Life Insurance

　　Medical, Dental, and Vision Insurance

　　Access to Fitness Center, Pool, and Onsite Massages

　　In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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