Position Overview

　　The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Director or Director, Event Technology.

　　Key Job Responsibilities

　　Sales Support and Coordination

　　Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.

　　Maximize revenue and adhere to event profit guidelines for all assigned business.

　　Meet client needs through attending client meetings and responding to client concerns, questions and problems.

　　Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.

　　Effectively use Encore tools and resources to respond to customer requests.

　　Ensure CRM is accurate and up to date at all times.

　　Job Qualifications

　　Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience

　　Prior technology, sales, hospitality or event planning experience a plus

　　Technical aptitude and proficiency with computer software and programs

　　Strong written and verbal communication skills

　　Competencies (by Core Values)

　　Hospitality

　　Responsiveness

　　Ownership

　　Professionalism

　　Communicates Effectively

　　Action Oriented

　　Work Environment

　　Hotel

　　Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

　　All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.