Job Description
Technical ERP Consultant – Advanced Customer Support, NetSuite Oracle
Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ERP sustainment to drive continuous NetSuite improvement. ACS goal is to maximize the value of customer Oracle NetSuite investment by optimizing the performance of customer solution to its highest capability on an ongoing basis. This applies to all industries, modules and scale of customer accounts.
If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!
Job Description / Responsibilities:
As a trusted advisor, technical consultant, provides technical consulting and managed services including:
Optimization of integrations and NetSuite ERP solutions, by scripting, creating bundles and customization of NetSuite accounts
Technical requirements discovery and design reviews
Data management consultation and guidance
Consultative guidance on NetSuite tools and leading practices
Periodic technical system reviews to monitor and optimize use of NetSuite
Building a long-term relationship with customers from C-level executives to front-line administrators with credibility and confidence to be the trusted ERP advisor
We Offer:
Be part of a global dynamic and quickly growing organization
Competitive salary and company benefits
Long-term partnership, professional growth and career opportunities
Job enablement through training, mentoring and shadowing programs
Travel: modest to moderate, as required
Responsibilities
Qualifications/Skills:
Minimum 2-5 years of hands-on experience in:
Implementation of ERP or CRM projects under technical consultant, administrator, support or end-user role
Working with Cloud providers in issue and escalation management
Software development and associated activities within software development life cycles and methodologies
Programming Languages (preferred): JavaScript,but also Java, C#, PHP, Web Services, SOAP, XML REST, Ajax
Integrations, Advanced PDF, EFT, SCA, SFTP is a plus
Previous experience in SAAS/Cloud companies or in consultancy capacity is proffered
Strong analytical and communication skills (written and verbal) and presentation skills
To be self-directed and motivated
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer