Epigenomics Application Specialist (Life Sciences) - North East

　　Boston, MA, United States

　　Diagenode is an international biotech company that develops and commercializes innovative instruments and reagents systems for Life Science research and molecular diagnostics.

　　Founded in 2003, the Group is headquartered in Belgium, with a North American subsidiary in New Jersey, US.

　　The Epigenomics Application Specialist role we are looking to fulfill offers a very exciting opportunity to apply one’s expertise in molecular biology in an international and highly interactive customer environment.

　　Mission

　　The Epigenomics Application Specialistwill focus on supporting the Diagenode Epigenomics business to meet revenue expectations by providing scientific and technical support to our customers, and by identifying new accounts to introduce our technology portfolio

　　Responsibilities:

　　Assess the customer’s experimental needs and implement training, experimental designs, and analytical approaches to ensure customer success and communicate results to appropriate internal teams

　　Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and support

　　Ability and willingness to travel up to 50% of the time

　　Assist customers in designing and conducting experiments to effectively utilize our solutions

　　Conduct scientific presentations to internal and external audiences for pre- and post-sales activities

　　Provide scientific and applications feedback to R&D and Product Management

　　Develops accounts by checking customer's buying history, suggest related and new items, explain technical features

　　Work with digital marketing tools to manage leads from all sources, including events, webinars, website, and marketing automation activities

　　Generate new sales opportunities through outbound cold calls and emails for targeted proactive campaigns (i.e. application/account specific)

　　Understand customer needs and requirements, make appropriate recommendations

　　Route qualified opportunities to the appropriate sales executives for further development and closure

　　Research accounts, identify key players and generate interest

　　Maintain and expand our database of prospects

　　Perform effective onsite and online demos

　　Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

　　Cooperate with technical team and share information across the organization (R&D teams)

　　Identify sales opportunities through tech support engagement, with the objective of maximizing the customer life cycle value

　　Keep clients up to date with Diagenode’s solution portfolio, educate customers on new technologies

　　Managing customer incidents in a professional and efficient manner

　　Proactively learn new technologies as well as the supported products

　　Be prepared to visit customers for on-site relationship building, troubleshooting and technical presentations

　　We would like you to have:

　　Motivated team player

　　Sense of initiatives

　　Persistent

　　Proactive attitude in solving problems

　　Excellent verbal and written communication skills, and excellent oral presentation skills

　　PhD or Post-Doc in the field of molecular biology

　　Expertise and/or passion for Chromatin, DNA and RNA studies and NGS technologies

　　Location

　　US East Coast, with a preference to any major biotech hub (Boston, New York, Philadelphia, Washington, Research Triangle Park)

　　Agency and Third-Party Recruiter Notice:

　　Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

　　Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

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