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Entertainment Ambassador
Entertainment Ambassador-March 2024
Traverse City
Mar 28, 2026
About Entertainment Ambassador

  Job Description

  Pay: $16.25 per hour

  Summary:At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.

  Essential Duties & ResponsibilitiesPersonally interact with Great Wolf Lodge guestsWillingness to perform child-friendly promotional activities on-site and in the communityWillingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off sitePerform all branded experiences consistently according to Standard Operating proceduresPerform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etcResponsible for all aspects of Character Appearances and Entertainment at the property including:Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstancesAct as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guestsResponsible for character costume operations including care, cleaning, maintenance, etc.Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site eventsAll character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as neededParticipate in seasonal event activities throughout the year.Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performancePerform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functionsAssist Entertainment team with inventory of event & activity materialsMaintain a safe, clean and professional environment during the organization, coordination and production of branded experiences

  Basic Qualifications & SkillsComfortable speaking, dancing, and performing in front of large groups of people multiple times a day.Some High School education or equivalentFlexibility regarding scheduling based on business demands including evenings, weekends, and HolidaysProven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and proceduresSuccessful completion of a criminal background and drug screen

  Desired Qualifications & TraitsPrevious experience in a related field such as Entertainment, Dance, or Theater.Charismatic, enthusiastic attitudeAbility to multi-task and prioritize a variety of tasks with minimal directionPrevious as a Character and/or working with childrenProven teamwork skills

  Physical RequirementsAbility to lift up to 50 lbs.Able to sit and/or stand for long periods of timeAbility to maintain composure in character suits; including heat and humidity for periods of 60 minutesAbility to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.

  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate

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