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Enrollment Specialist - Helena
Enrollment Specialist - Helena-March 2024
Helena
Mar 29, 2026
About Enrollment Specialist - Helena

  Job Title: Enrollment SpecialistStatus: Part-timeLocation: Helena, MTSupervisor: Director of ProgramsSupervises: N/AWage: $18.00-$19.00/hourBenefits: SIMPLE IRA with 3% employer match, staff incentive plan, 12 paid holidays, flexible scheduleTo Apply: Please email a cover letter, resume, and references to [email protected] Summary:The Enrollment Specialist is a multifaceted role charged with brand ambassadorship, volunteer and youth recruitment/enrollment, and development of match activities. High-level customer service is a must to ensure safe and positive relationships between the agency, families, children, volunteer mentors, and Agency partners.Requirements, Experience, Skills:? Bachelor?s degree preferred from an accredited college or university in education, social work or a related field. Other combinations of education and experience may be considered.? Ability to work courteously, collaboratively, and respectfully with all BBBS stakeholders, including staff, volunteer mentors, children/families served, and agency partners.? Excellent verbal and written communication, planning, and organizational skills.? Willing and able to work irregular hours and have a flexible work schedule.? Knowledge of Microsoft Office applications and the ability to quickly adapt to new applications.? Satisfactory criminal history and driving records.? Must provide own transportation and hold a valid driver?s license and proof of vehicle insurance.Primary Duties and Responsibilities:? Community Outreach ? Promote awareness of BBBS programs and opportunities by cultivating relationships with local businesses, organizations, schools, and other potential partners. Educate the public, prospective volunteers, and families about the benefits and expectations of BBBS programs.? Provide volunteer and youth enrollment for the Big Brothers Big Sisters Community and School-Based Mentoring Programs, including but not limited to:o Recruiting ? Recruit volunteers and children for enrollment into the BBBS programs, paying special attention to program needs.o Interviewing ? Interview potential volunteer mentors, youth, and parents/guardians.o Screening ? Review references, criminal background checks and other screening documents and use all information gathered to make informed decisions regarding appropriateness of volunteer and child candidates.o Evaluating ? Work with parents/guardians, teachers, and volunteers in the distribution and collection of all evaluation materials.o Updating and maintaining the volunteer and child wait-lists as necessary to assess their continued interest in the program and maintain relevant matching information.? Develop and attend match activities as assigned.? Maintain all appropriate documentation and manage volunteer and child/family confidentiality.? Other program support duties and responsibilities as assigned.Agency Support? Assist with fundraising/development needs as assigned.? Assist with general administrative duties as needed, such as answering the telephone, making copies, preparing files, etc.? Provide information and prepare text for agency newsletters as assigned.? Other agency support duties and responsibilities assigned.

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