POSITION SUMMARY

　　The Engineering Manager is a critical member of the IT leadership team. This role leads the design, implementation, and support of their technical domain to match the IT organization's strategy and roadmap. The manager is responsible for managing a diverse team of highly technical engineers as they work to accomplish organizational goals. Subsequently, must have proven experience working in a complex and highly matrixed organization. This leadership role requires an individual with a strong technical background, as well as an ability to work with the IT, clinical, and corporate leadership to align priorities to key business objectives. The incumbent will work closely with business and IT teams to proactively support the needs of the IDN. Expertise in leading project teams and developing and managing projects is essential for success in this role. In addition to supporting Health Firsts’ policies and strategies, the Manager must be able to prioritize work efforts, balancing operational tasks with longer-term strategic efforts.

　　End User Experience is responsible for the delivery of our end user device (Windows workstations, mobile devices, Desktop as a service) and Microsoft 365 Technology.

　　PRIMARY ACCOUNTABILITIES

　　Recommend and coordinate the implementation and operation of technical controls to support secure and mature engineering processes.

　　In partnership with Senior IT Leadership, establish annual and long-range technical domain goals, define strategies and roadmaps, metrics, reporting mechanisms and program services; and create maturity models and a roadmap for continual program improvements.

　　Evaluate, procure, and integrate new solutions into the overall environment, as determined by business, regulatory and market demands and will ensure these technologies and services align with Health First strategic principles and policy guidelines.

　　Analyzes and provide recommendations on technological solutions based upon organizational needs and objectives.

　　LEADERSHIP ACCOUNTABILITIES

　　Defines and communicates a clear, compelling vision for the team that effectively ties into the mission and vision of Health First, and inspirationally leads the team to achieve that vision.

　　Provides leadership, motivation, coaching, feedback and support to foster and strengthen growth and development of an effective, high performing team.

　　Leads change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.

　　Demonstrates openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team’s and organization’s goals.

　　Recruits, selects, grows, and retains highly engaged, high performing diverse and inclusive associates.

　　Contributes to and supports the strategic direction and demonstrates fiscal acumen for area of responsibility and organization.

　　MINIMUM QUALIFICATIONS

　　• Education: Bachelor’s Degree required.

　　• Licensure: None required

　　• Certification: Advanced certification required (technical, lean, project management/agile, etc.) within one year of hire.

　　• Work Experience:

　　If Bachelor’s degree, three years of IT experience with at least one of progressively responsible formal leadership experience (e.g., supervisor, manager, projectmanager, architect).If Master’s degree, two years of IT experience with at least one of progressively responsible formal leadership experience (e.g., supervisor, manager, projectmanager, architect).• Work Experience in lieu of Education: N/A

　　• Knowledge/Skills/Abilities:

　　Ability to perform systemic, thorough problem solving and initiate problem resolution.Strong leadership skills and the ability to work effectively with operational leaders, IT engineering managers, application directors and IT engineering staff.Able to lead and manage with data. Sets clear and achievable goals and infuses a data driven culture through the IT Technology teams.Proficient at collaborating within and across functional departments and customer organizations to achieve desired outcomes and goals.PREFERRED QUALIFICATIONS

　　• Education: Master’s Degree preferred

　　• Licensure: None

　　• Certification: None

　　• Work Experience: Five years of Experience in healthcare or a similarly complex industry is strongly preferred.

　　• Knowledge/Skills/Abilities:

　　Working knowledge of Lean or Agile Software Development.Experience with cloud and on-premises service delivery.Experience maturing and transforming team processes and delivery.PHYSICAL REQUIREMENTSSedentary

　　• Majority of time involves sitting or standing; occasional walking, bending, stooping

　　• Long periods of computer time or at workstation

　　• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.

　　• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise

　　• Communicating with others to exchange information.

　　• Visual acuity and hand-eye coordination to perform tasks

　　• Workspace may vary from open to confined; on site or remote

　　• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

　　Job: *Information Technology

　　Organization: *Health First Shared Svcs Inc

　　Title: Engineering Manager - End User Experience

　　Location: Florida - Brevard County-Rockledge

　　Requisition ID: 070521