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Engineering Director
Engineering Director-November 2024
New York
Nov 4, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Engineering Director

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

  This Engineering Director role will be focused on the future of American Express business to business customer experience.

  Responsibilities:

  Lead a team of developers and senior developers, while mentoring their growth in their careers

  Provide technical leadership to deliver software solutions that exceed customer and stakeholder expectations.

  You will constantly pursue and learn industry leading/innovative solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems.

  Lead a culture of innovation and experimentation, support full software development lifecycle that incorporates the best of technology approaches and delivery methodologies.

  Engage with developers in day to day activities and helping in review of design, coding and the SDLC tasks. Stepping into code where and if needed and be a hands-on leader.

  Ensure on time product releases that are of high quality, enabling the core vision of next generation card processing systems compliant with regulatory requirements.

  Promote a fun and high engagement culture, with a results orientated focus. Hire, mentor, motivate and retain the best talent.

  Collaborate with peer technology and product teams across different locations.

  Leading a team in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks (JS, Java, Kotlin, C# , many more).

  Communicate to senior leaders with regard to strategy direction and changes.

  Build fault-tolerant, scalable solutions that are performed at a global enterprise scale.

  Build resilient, scaleable architecture solutions.

  Minimum Qualifications:

  Bachelor’s Degree in Computer Science, Computer Science Engineering, Information Technology.

  Overall 8 years of experience in the following:

  Experience with hiring and building new teams

  Experience with people leadership

  Experience in the following technologies - JS (React/Angular), Java, Kotlin, C#

  Experience with UI/UX design

  Experience with AWS, Azure, GCP

  Experience in CI/CD tools like Git, Bitbucket, Jenkins.

  Preferred Qualifications:

  In depth knowledge of business payments technologies.

  Experience with modernizing legacy platforms.

  Excellent verbal and written communications skills with the ability to create and deliver effective presentations to leadership across the organization.

  Proven ability to influence and drive delivery across a geographical distributed organization.

  Experience attracting, hiring and retaining top engineering talent.

  Out of the box thinking.

  Qualifications

  Salary Range: $170,000.00 to $255,000.00 annually bonus equity (if applicable) benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  Job: Technology

  Primary Location: US-New York-New York

  Schedule Full-time

  Req ID: 23013283

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