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Engagement/Communication Specialist - 121
Engagement/Communication Specialist - 121-March 2024
Ooltewah
Mar 29, 2026
About Engagement/Communication Specialist - 121

  Pay Range: $48,000.00 -75,000.00

  About Miller Industries:

  If youre looking for a one-of-a-kind opportunity, with a one-of-a-kind company then you are in the right place! Miller Industries is the worlds leader in manufacturing and innovation in the Towing and Recovery Industry. Youve probably seen some of our trucks on television reality showslikeHighwayThru HellandHeavy Rescue: 401. Millers innovative products have been a staple for years in industries such as first responders, roadside assistance, vehicle recovery, and even in the military. Not only do we offer products known for their high quality, but we offer quality employment opportunities. With competitive pay, amazing benefits, and a culture that supports your growth and we are confident youll understand why we feel Miller is a special place. Our goal is to provide both our employees and customers an amazing experience in an environment where they can succeed and thrive.

  We are currently looking for driven individuals that share our vision. Some of the specific things that sets us apart from the rest include:

  Bonuses (twice a year) based on company and plant performanceRegular performance evaluations and merit increasesTuition ReimbursementProfessional Development programsCareer Advancement opportunitiesFamily Day OutingsFree on-site Annual Health and Wellness ScreeningsSummary:

  Miller Industries is seeking a dynamic and talented professional to join our team as an Employee Engagement and Communications Specialist for our corporate headquarters in Ooltewah, TN. As a member of the Human Resources Department,you will be responsible for executing a wide range of internal communications projects, leading engagement initiatives, planning events, managing community relations, and contributing to talent management efforts.

  Essential Duties and Responsibilities:

  Communications

  Foster strong relationships with employees to drive engagement and alignment with the organization's values.Develop and implement internal communication strategies, ensuring consistent and effective messaging across various channels, including email, text, intranet, and other digital platforms.Create engaging and informative content for internal communications, such as announcements, presentations, and videos, to keep employees informed and connected.Execute communication plans for key organizational initiatives, including change management projects, new policies, and corporate announcements.Monitor and analyze internal communication metrics, engagement data, and feedback to measure the effectiveness of communication strategies and continuously improve practices.Collaborate with cross-functional teams to gather information and insights, ensuring communications align with departmental goals and company objectives.Collaborate with Marketing to create visually appealing content that aligns with branding and design standards.Lead employee engagement initiatives, including surveys, focus groups, and feedback sessions, to gauge employee satisfaction, identify areas for improvement, and drive positive change.Administer electronic platforms including our intranet site, AtHoc messaging, Eventbrite, Bonfire, and ShopifyEvent Planning

  Plan and organize employee events, such as town halls, company picnics, golf tournaments, team-building activities, and recognition programs, to boost morale, promote a sense of belonging, and foster a positive and inclusive work culture.Coordinate event logistics, including venue, set-up, attendee registration, transportation, accommodations, meals, and technology. Conducts rehearsals and system checks of all equipment and connectivity.Research, develop, and manage relationships with vendors for event support services. Coordinates budget planning and ensures that events stay within cost projections.Manage emp oyee hours at the Miller Industries Company store.Community Relations

  Coordinate initiatives designed to promote and represent the organization and brand as a socially responsible force in the community.Encourage employee engagement and participation in outreach programs that support the community and produce a positive impact to address local issues.Serve as the primary contact for employee-related, non-profit, and organizational sponsorships; manage donations to these programs.Talent Management

  Collaborate with fellow Human Resources team members to develop and execute programs for talent acquisition, onboarding, and retention that enhance the employee experience throughout the entire employee life cycle.Design compelling communication materials to effectively disseminate talent management initiatives and programs.Coordinate and facilitate employee surveys and feedback mechanisms to gather insights and identify areas that need improvement in talent management practices.Partner with internal stakeholders to make sure that messaging and branding related to talent management programs remain consistent across various communication channels.Assist with talent acquisition efforts by supporting advertising, recruitment, selection, employee onboarding, development programs, performance management, and succession planning.Contribute to organizational development initiatives by providing insights and recommendations for enhancing employee experience, fostering collaboration, and promoting a high-performance culture.Support the implementation of employee development programs and initiatives, such as training workshops, mentoring programs, and coaching sessions, to improve talent growth and retention.Assist with administrative duties related to the coordination of training and organizational development programs.Other duties may be assigned.

  Qualifications:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  Education, Skills, and Experience:

  Must be an outgoing people person, comfortable and confident delivering messages in large group settings or by video.

  Bachelor's degree in human resources, communications, public relations, or a related field; equivalent combination of education and experience.

  Proven experience in internal communications, employee engagement, and event planning.

  Prior Human Resources generalist experience preferred.

  Well organized and trustworthy with a high level of discretion.

  Excellent written and verbal communication skills, with the ability to craft compelling messages for diverse audiences.

  Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.

  Creative thinking and problem-solving abilities, with a keen eye for detail.

  Proficiency in using communication tools and platforms, such as event management software, intranet systems, and social media platforms.

  Knowledge of best practices in employee communications, engagement, and event planning.

  Ability to build relationships with stakeholders at all levels of the organization and work collaboratively in a team-oriented environment.

  Strong Photoshop and video editing skills preferred.

  Must be able to travel 10-15% of the time, some weekend work.

  Willing to learn new ski

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