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Engagement Specialist - JR25029-3800
Engagement Specialist - JR25029-3800-March 2024
Chicago
Mar 31, 2026
About Engagement Specialist - JR25029-3800

  This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11604185 Department

  BSD PED - Infectious Diseases - Community Health Program

  About the Department

  The Pediatric and Adolescent HIV/AIDS Program, Care2Prevent, in thesection of Pediatric Infectious Diseases provides comprehensivetreatment and prevention services for people living with HIV and thosewho are most vulnerable to HIV infection. Care2Prevent is building aculturally diverse team committed to providing care and services in amulticultural environment where differences are valued and respected.Minorities, LGBTQ+ individuals, women, individuals with disabilities,veterans, and intersectional individuals are strongly encouraged toapply.

  Job Summary

  The Engagement Specialist will manage Care2Prevent\'s peer supportprogramming. This individual will help to design and implement weeklysupport group programming, including inviting guest speakers, puttingtogether training opportunities, and arranging therapeutic,entertainment, and other support group activities. They will also helpfacilitate individual peer support meetings and work with clients. Thisindividual will be responsible for client relations and will ensureclient feedback and ideas are solicited and shared with the broaderteam. This position requires strong communication skills and the abilityto document work in administrative databases.

  This at-will position is wholly funded by contractual grant fundingwhich is renewed under provisions set by the grantor of the contract.Employment will be contingent upon the continued receipt of these grantfunds and satisfactory job performance.

  Responsibilities

  Assist with the planning and facilitation of regular peer supportgroups.Work with community partners to publicize Care2Prevent programmingand to build attendance in support groups and other Care2Preventcommunity programs.Document and report attendance record and content history.Participate in team outreach and community engagement activities andevents.Design and distribute flyers and other communication messages toparticipants and community at large both in-person and online.Build an online presence for Care2Prevent programs.Support community outreach activities, disseminating informationabout HIV/STI services and testing events. through social media,community-based outreach, peer recruitment, network recruitment, andother channels.Increase community and client engagement in events and otherappropriate programming.Manage events calendar for program, including annual events such asWorld AIDS Day, Long-Term Survivor and annual BBQ.Oversee collection of client feedback, which may include clientsurveys and/or a Community Advisory Board.Assist with HIV/STI testing events in the community, includingnotification and reporting.Help implement client engagement activities in clinic, which mayrequire work after normal business hours.Coordinates special projects as directed by the leader. Prepareswrite-ups for recommendations for operational and administrativeproblems. Prepares financial and/or administrative reports.Triages emails and telephone calls for action. Resolves mostlyroutine and some complex inquiriesPerforms other related work as needed.Minimum Qualifications

  Education:

  Minimum requirements include vocational training, apprenticeships or theequivalent experience in related field (not typically required to have afour-year degree).

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  Work Experience:

  Minimum requirements include knowledge and skills developed through 2-5years of work experience in a related job discipline.

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  Certifications:

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  Preferred Qualificati ns

  Education:

  GED or High School Diploma.Experience:

  1-2 years of experience working in HIV or sexual health.1-3 years of experience working with LGBTQ+, minority, andmarginalized populations.1-2 years of related social service or HIV testing experience.Preferred Competencies

  Ability to maintain confidentiality.

  Attention to detail.

  Strong organizational skills.

  Strong degree of flexibility.

  Demonstrated written and verbal communication skills and stronganalytical skills.

  Strong knowledge of Chicago social service resources.

  Strong interpersonal skills and the ability to work both independentlyand as part of a team.

  Creativity to solve problems and challenges.

  Ability to receive constructive feedback.

  Ability to manage stressful situations.

  Ability and willingness to provide engagement services innon-traditional settings (community venues, on the

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