Description

　　At Amazon Vendor Services (AVS) we are rapidly building a new service line, new not only to Amazon Japan but in the World Wide marketplace. Our new AVS Professional Services (ProServe) team will go deep with our largest and most sophisticated vendor customers, combining elite client-service skills with cutting edge data science techniques, backed up by Amazon’s 20+ years of experience in Japan. We start from the customer’s problem and work backwards to apply distinctive results that “only Amazon” can deliver.

　　As an Engagement Lead, you will work with senior leaders of our largest vendors to tackle their most critical problems in eCommerce, marketing, supply chain, and new product development. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with potential to scale to hundreds of vendors, and even change the market. As a founding member of the team you will also work with vendors, team members, and AVS internal and external partners to give input into the way we work, how we serve customers, and where we invest in future capabilities.

　　This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management or other hands-on business ownership roles in the technology industry. We are open to strong-performing client-service professionals with an analytical mindset and a track record of driving change, including management consulting, corporate strategy and planning, executive sales, trading house, marketing, or finance. The ideal candidate will have a strong combination of leadership experience and problem solving capabilities plus exceptional people skills. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor’s business executives and leaders.

　　Key job responsibilities

　　Delivery – Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement’s success

　　Engagement - Take responsibility in driving the project towards bar-raising outcome. Be the face of engagement team for vendors.

　　Program enhancement - Proactively feedback learning from engagement and work with Product Managers and Data Scientists to better design tools/frameworks for an enhanced vendor experience.

　　Training – Teach customers, partners, and internal teams about AVS professional services and innovation practices

　　This is a customer facing role. When business travel resumes, you will be required to travel to client locations and deliver professional services when needed.

　　We are open to hiring candidates to work out of one of the following locations:

　　Tokyo, 13, JPN

　　Basic Qualifications

　　5+ years’ experience leading the delivery of multiple enterprise-level commercial projects, including at the Executive Director or VP level or equivalent consulting role

　　Experience creating and implementing growth strategy

　　Experience building consensus and delivering results, both across organization boundaries and with external partners

　　Experience scoping and managing complex analyses to inform strategies and recommendations

　　Experience mentoring, coaching or training other consultants, the business, or customers on best practices, frameworks and/or methodologies

　　Japanese and English fluency

　　Preferred Qualifications

　　MBA from a leading business school

　　Consulting experience at the C-suite and Board level or equivalent internal experience

　　IT/digital transformation experience

　　Experience delivering consumer software and hardware products and services in a high growth environment

　　Proficient in SQL. Comfort working with structured data in a traditional data storage environments, extracting data using standard query syntax

　　Candidates with a working knowledge of Python or other scripting language welcomed.

　　Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

　　https://www.amazon.jobs/en/landing_pages/passivesmoking

　　就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

　　https://www.amazon.jobs/jp/landing_pages/passivesmoking

　　The salary information can be provided individually prior to the 1st interview

　　賃金に関する条件は、１次面接の前に個別にご案内することができます