Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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　　Job Description:

　　At EnerBank, the Relationship Specialist supports our team of Relationship Managers in the development of existing relationships with program sponsors and/or contractor clients, helping them achieve their goals and solve problems.

　　EnerBank USA, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and other organizations (with networks of home improvement contractors) to develop customized white-label loan programs to help them increase their sales as well as attract and retain top dealers.

　　Primary Responsibilities

　　Makes assigned outbound phone calls to contractors to educate them about product, process, or reporting enhancements and next steps required to utilize them

　　Responds promptly to assigned inbound calls from program sponsors and/or contractors

　　Provides information, answers routine questions, or refers problem/opportunity to Relationship Manager or Assistant Division Manager for satisfactory resolution

　　Assists relationship managers in client conference pre-show planning and execution as well as post-show follow-up

　　Assists relationship managers in the development and execution of annual relationship plans

　　Assists relationship managers with new program sponsor launches

　　Maintains client files on Customer Relationship Management (CRM) system including contact information, correspondence, and call reports as well as highlights of all client interactions useful to managing the relationship

　　Supports relationship managers with miscellaneous administrative tasks as assigned

　　Develops an in-depth knowledge of business development, marketing strategies and positioning, new program launch strategies, program sponsor and contractor training, choice of payment options, PartnerPortal reporting and tracking system capabilities, CRM system, loan center and contractor support workflow processes, pricing, program agreements, credit policy, market demand, and competition

　　May attend certain client conferences or events

　　May schedule and present new contractor onboarding training

　　This position requires the tracking of time and is eligible for overtime pay for hours worked in excess of 40 per week under the Fair Labor Standards Act.

　　Requirements

　　Bachelor's degree in Business, Communications, or related field

　　Or Associate’s degree and two (2) years client-facing or related experience

　　Or High School Diploma or GED and four (4) years client-facing or related experience

　　Preferences

　　Prior client-facing or related experience

　　Willingness and ability to travel

　　Skills and Competencies

　　Ability to communicate with all personality types including dominant/strong personalities without fear or apprehension

　　Ability to work in a collaborative environment

　　Capacity and willingness to learn quickly

　　Challenge oriented with “can-do” attitude

　　Communicates in a positive, motivating, and persuasive way

　　Organized, deliberate and detail oriented

　　Sense of urgency

　　Position Type

　　Full time

　　Compensation Details

　　Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

　　The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

　　Job Range Target:

　　Minimum:

　　$45,040.00 USD

　　Median:

　　$55,960.00 USD

　　Incentive Pay Plans:

　　This job is not incentive eligible.

　　Benefits Information

　　Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

　　Paid Vacation/Sick Time

　　401K with Company Match

　　Medical, Dental and Vision Benefits

　　Disability Benefits

　　Health Savings Account

　　Flexible Spending Account

　　Life Insurance

　　Parental Leave

　　Employee Assistance Program

　　Associate Volunteer Program

　　Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

　　https://www.regions.com/welcometour/benefits.rf

　　Location Details

　　Enerbank Salt Lake City

　　Location:

　　Salt Lake City, Utah

　　Bring Your Whole Self to Work

　　We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

　　OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

　　Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.