Job Description:

　　Responsible for providing accurate, timely, and high-quality responses to human resource (HR) related inquiries received from Essentia Health employees. Inquiries are received via telephone and/or electronic correspondence and include but are not limited to the topics of payroll, benefits, retirement and HR policies and procedures. Also responsible for non-inquiry HR related processing such as mailings, data entry, auditing, etc., as assigned. Work Experience: Call center experience preferred.

　　Education Qualifications:

　　Associates Degree

　　OR

　　2 years applicable experience in a customer service, human resources, or call center environment.

　　Licensure/Certification Qualifications:

　　No certification/licensure required

　　FTE

　　1

　　Shift Rotation

　　Day Rotation (United States of America)

　　Shift Start Time

　　7:30am

　　Shift End Time

　　4:00pm

　　Pay Range

　　$17.91 - $26.87 / hour

　　The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

　　Weekends

　　No

　　Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

　　Essentia Health EEO:

　　Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

　　Equal Employment Opportunity (EEO) at Essentia

　　It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.