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Technology Expert I - Program Management Office DPH 9976
Technology Expert I - Program Management Office DPH 9976-March 2024
San Francisco
Mar 28, 2026
About Technology Expert I - Program Management Office DPH 9976

  The Department of Public Health (DPH) is accepting applications for a Permanent Exempt (PEX) Technology Expert I 9976 position in its Program Management Office.

  ✅ START with this Required Questionnaire

  forms.office.com/g/ZBKGdHvNEV

  Annual Compensation 

  $157,326 - $197,886

  Position Type

  Permanent Exempt careers.sf.gov/knowledge/role-types

  PEX-9976-141729

  Application Deadline

  On or after 2/4/2024

  The Mission of SFDPH is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health.

  The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

  Duties Include

  Manage the development and implementation of complex IT projects in a healthcare setting. Work closely with business and IT teams to plan, coordinate, integrate, test, implement and close projects. Work on go-live coordination and transition to operations.

  Collaborate with clinical and/or functional business stakeholders and Facilities teams to define scope of IT projects. Put together budgets. Identify impact on various IT groups and coordinate activities to successfully implement infrastructure projects.

  Follow the department’s project management methodology and reporting requirements. Develop project schedules and other artifacts using the department’s project management tools and methods.

  Identify project issues/risks and communicate appropriately to sponsors. Implement corrective measures as necessary.

  Document business workflows and provide support for organizational change management efforts.

  Manage customer relations by fostering effective relationships with business users. Provide consulting services to stakeholders as needed.

  Assist in prioritization of projects by researching client requests and accurately estimating project effort.

  Demonstrate strategic thinking and problem solving to diagnose project problems and identify possible solutions. Document pros and cons of proposed solutions.

  Direct and supervise the work of subordinate staff and/or project team members. Guide staff and manage performance.

  Develop vendor contracts by working on Requests for Proposals (RFPs), vendor selection, and preparation of statements of work (SOWs). Monitor vendor performance.

  Performs other related duties and responsibilities as assigned.

  Desirable Qualifications

  PMP, Lean, Scrum, ITIL certification

  Five of experience implementing software projects in healthcare settings

  Three years of experience managing Oracle Peoplesoft Procure-to-Pay projects

  Experience managing integration of Oracle Peoplesoft inventory management functions with Epic electronic health record

  ⚠️①②③ Required Before Applying⚠️

  Experience

  ① At least 7 total years* experience in

  System Administration

  OR

  Information Systems Development, Maintenance and Support

  OR

  Information Technology Project Management

  Including

  ② 5 years experience managing information technology projects

  Education

  ③ An associate degree** in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units, i.e., at least 60 semester or 90 quarter credits/units with a minimum of 20 semester or 30 quarter credits/units in computer science or a closely-related field*One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

  **Additional experience as described above may substitute for the required degree on a year-for-year basis (up to a maximum of 2 years). One year is equivalent to 30 semester units/45 quarter units with a minimum of 10 semester/15 quarter units in Computer Science or a closely related field.

  Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

  How to apply:

  Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

  Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

  Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

  Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

  DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

  COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)  

  Personal Protective Equipment (PPE)

  Medical Examination Prior to Hiring

  Electronic Health Record (EHR) (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)

  Licensure/Certification/Registration

  Note on ICARE 

  Additional information regarding Employment with the City and County of San Francisco: 

  Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)  

  Conviction History (https://sfdhr.org/conviction-history-faq)  

  Employee Benefits Overview (https://sfdhr.org/benefits-overview)  

  Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)  

  Disaster Service Workers (https://sfdhr.org/disaster-service-workers)

  Reasonable Accommodation

  Right to Work (https://sfdhr.org/information-about-hiring-process#identification)

  Copies of Application Documents

  Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)

  If you have any questions regarding this recruitment or application process, please contact the analyst, [email protected] 628-271-6704.

  We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

  CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

  The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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