Reference #: 2021023Carnegie Mellon University's Tepper School of Business is searching for an Educational Technical Coordinator to join their team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing support by being the lead technician for all classroom, event, and technology enhance instructional spaces containing audio-visual systems in Tepper.

　　The Educational Technical Coordinator role provides audio visual technical support to all faculty, staff, and students within the Tepper School of Business. This position is responsible for all the educational technology needs and maintenance of related equipment in the Tepper School of Business including all classroom, event, and technology enhanced spaces. The incumbent will serve as the primary liaison for all end user educational technology needs and be the first point of contact for all contracted vendors. As an additional duty, the Educational Technical Coordinator will work closely with Tepper's Service Desk to keep technicians informed of service calls and maintenance related to these systems.Your core responsibilities will include:Supporting: AV systems setup / maintenance / troubleshooting, installations for those systems both hardware & software, security / firmware patches, PC operating system maintenance as necessary and/or required.Maintains classroom service requests as a first priority and within established response parameters.Monitors, administrates, and maintains Tepper's educational multimedia recording services, and student printers. Manages all videoconferencing technology infrastructure and requests.Oversees all connectivity needs and standards. Serves as the primary liaison with all contracted AV vendors.Trains and assists all identified end users with multi-media equipment functionality within all instructional spaces. Maintains in-depth working knowledge of Master's and Undergraduate curriculums and teaching needs to best identify approach to training needs.Serves as the primary on call contact for all evening distance learning sessions.Other duties as assigned

　　Flexibility, excellence, and passion are vital qualities within the Tepper School of Business. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.Qualifications:Associates degree required; Bachelor's degree in Computer Science or related Information Technology degree preferred1-3 years of audio-visual experience in an educational settingA combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.Certifications/Licenses: Crestron Certification preferred, A+, Microsoft, or other CompTia Certificates a plus.Requirements:Successful background checkAdditional Information:Work Posture: Work Posture: This position is operating on a 5 day week in office schedule.Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for

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　　LocationPittsburgh, PAJob FunctionTechniciansPosition TypeStaff - RegularFull Time/Part timeFull timePay BasisHourlyMore Information:

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　　Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.

　　Carnegie Mellon University considers applicants for employment without regard to, and do s not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.