At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable.

　　If you are an administrative professional looking for an opportunity to grow, we have an exciting opportunity for you! This positon is based in our Pittsburgh, PA location, on our the Educational Services team which teaches our Ovation DCS product to customers in the Power Generation and Water/Wastewater Treatment industries. The Ovation DCS automates, monitors, and secures plant equipment used in these large industries. In this position, you will be the face of the Educational Services department, working with both customers and Emerson project managers to ensure project training is utilized efficiently and effectively. You will coordinate, contact, schedule and process payment for customers attending Ovation training.

　　In This Role, Your Responsibilities Will Be:

　　Contact & schedule customers for ovation training, maintain a registration database, and respond to customers relating to course schedules and offerings.

　　Arrange meetings and greet customers/students. Coordinate with supporting instructors, management, meeting spaces and supplies.

　　Coordinate with Project Managers to modify task dates and communicate task completions.

　　Create reports on registration, course offerings, and attendance metrics

　　Work with Contract Administration to invoice customers and collect payments.

　　Maintain student file records, create badge requests, and manage supplies for Educational Services department.

　　Support ISO-9001 certification policies, procedures, and audits.

　　Who You Are:

　　You build the customer relationships. You are visible and approachable. You effectively communicate in various settings: one-on-one, small, and large groups, or among diverse styles and position levels.

　　For This Role, You Will Need:

　　High school graduate or equivalent

　　2 years' relevant experience - preferably in a secretarial or customer facing position, or equivalent

　　Knowledge of Microsoft suite and new technologies

　　Authorized to work in the United States without sponsorship now or in the future

　　Our Offer To You:

　　We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

　　At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

　　The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity, & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .

　　Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

　　#LI-MS11

　　WHY EMERSON

　　Our Commitment to Our People

　　At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

　　We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

　　At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

　　Work Authorization

　　Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

　　Equal Opportunity Employer

　　Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

　　Accessibility Assistance or Accommodation

　　If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] .

　　ABOUT EMERSON

　　Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

　　With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

　　We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

　　No calls or agencies please.

　　Requisition ID : 24000626

　　Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.