eCornell Associate Learning Consultant (Remote)

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　　Rewards and Benefits

　　This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits:.Follow this link to learn more about the Total Rewards of Working at Cornell:.Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program

　　Department

　　As Cornell University's online learning unit, eCornell delivers online professional certificate courses to individuals and organizations around the world. Courses are personally developed by Cornell faculty with expertise in a wide range of topics, including data analytics, management, marketing, human resources, leadership, and STEM. Students learn in an interactive, small cohort format to gain skills they can immediately apply in their organizations, while earning a professional certificate from Cornell University. eCornell has offered online learning courses and certificate programs for 15 years to over 130,000 students at more than 2,000 companies.

　　The Opportunity

　　The Associate Learning Consultant is a client support role accountable for assisting in the aid and development of corporate partnership programs, with a primary focus on small business customer base. This role entails working closely with clients to facilitate the implementation process with corporate learning portals, and successful rollout of online learning programs. The Associate Learning Consultant will build relationships with small business clients by comprehending their needs and having a comprehensive awareness of the market and our products.

　　What you will do

　　Identify professional executive education development needs and work with program directors to propose appropriate solutions.Coordinate client program implementation, delivery, orientation, and ongoing assistance to ensure timely project launch and customer satisfactionPartner with appropriate departments to ensure smooth implementation.Aid pilot, first-phase, and small project-based initiatives (typically < $10 revenue)Coordinate system contracting data entryImplement and provide account management services for the professional development solutions within an assigned territory, achieving quarterly and annual quotas[FS1]Deliver effective presentations to client program participantsConduct quarterly customer review calls with contacts to provide program updates and success metricsProvide outstanding communication and customer serviceMaintain customer and student relationshipsDemonstrated experience and proficiency in Microsoft Office suite, particularly Excel, and using Excel functions and formulas.

　　This remote position will require occasional travel, approximately three times a year.

　　What you will need

　　Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.Bachelor's degree and 2 years relevant experience or equivalent combination of education and experienceExcellent organizational skills with the ability to prioritize effectively, meet deadlines, and demonstrate proactive, self-motivated approach to work responsibilities.Familiarity with web applicationsExcellent presentation skillsExcellent written and verbal communication skills, including solid listening skills. As well as always demonstrating professionalism.Passionate about client support with a solution-oriented approachWorks well independently as well as a member of a team

　　What we prefer

　　Experience working with middle to upper-level management in corporate environments

　　*Sponsorship for employment visa is not available for this position

　　Familiarize yourself with Cornell's as well as the university's .

　　University Job Title:

　　Coord Program IJob Family:

　　Student ServicesLevel:

　　EPay Rate Type:

　　SalaryPay Range:

　　$58,660.00 - $64,650.00Remote Option Availability:

　　Fully RemoteCompany:

　　Contact Name:

　　Freddie Salley

　　Job Titles and Pay Ranges:

　　Non-Union Positions

　　Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

　　Prior relevant work or industry experience

　　Education level to the extent education is relevant to the position

　　Unique applicable skills

　　Academic Discipline (faculty pay ranges reflects 9-month annual salary)

　　To learn more about Cornell's non-union staff job titles and pay ranges, see .

　　Union Positions

　　The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see .

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　　Employment Assistance:

　　For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email .

　　If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at.

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　　Please read the required Notice to Applicants statement by . This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

　　EEO Statement:

　　Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

　　Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

　　2024-01-24EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly