Description Position Summary: The E-Commerce Supervisor is responsible for maximizing sales and revenue generated by the sale of donated goods via online marketplaces. This position oversees E-Commerce operations to ensure appropriate product selection, the accurate presentation and listing of products for sale online, and the accurate packaging and shipment of product to our customers. Day in the life: In a typical day, a E-Commerce Supervisor can expect to... Production & Operations: Achieves budgeted sales through appropriate product selection, online presentation, and production management. Customer Service: Provides high-quality customer service to internal and external customers Talent Management: Coaches, trains and develops employees by providing clear direction and challenging goals Services and Programs: Ensures continued community involvement and education around Goodwill-Easter Seals Safety and Security: Follows and holds employees accountable for adhering to loss prevention and safety procedures and initiatives Job Pay & Perks: Typical starting pay range: $19.00 - $25.00 per hour Goodwill-Easter Seals Minnesota prioritizes work-life balance. Weekend/holiday shifts are limited, and we offer competitive pay, flexible hours, a variety of benefit options and an employee discount. Work-life balance: Monday - Thursday 11:30am to 8:00pm and Friday 7:00am to 4:00pm. Also, there may be some rotating weekend shifts. All major holidays off! Benefits: Generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount! Opportunities for career development and advancement About You: Required Knowledge & Skills: Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers Proficient in Windows and Microsoft applications Ability to work independently and coordinate multiple projects simultaneously Excellent organizational and administrative skills with the ability to prioritize Strong attention to detail Strong analytical, problem solving and strategic thinking skills Strong people management and coaching skills Ability to build a strong team Ability to recruit quality individuals Strong conflict management skills Ability to handle sensitive and confidential information appropriately Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human-services setting Prior Experience & Education: 3-5 years of relevant experience or Associate's degree in a related field About Us: Leadership recognizes the importance of varied backgrounds and racial diversity contributing to our organization's goals and future. . Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that offers job training and customized career support to eliminate barriers to work and independence. Proceeds from thrift retail, e-commerce, grants and financial contributions fund our nearly 20 customized services that help Minnesotans get equitable access to jobs, create stable careers and realize the power of work. Shopping and donating items divert over 65 million pounds from local landfills annually and have helped us connect people to jobs since 1919. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer committed to creating a diverse workforce. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Goodwill Industries, Inc/Easter Seals Minnesota is an Equal Opportunity Employer committed to creating a diverse workforce. Goodwill Industries, Inc/Easter Seals Minnesota ill not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.