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E-Commerce Associate I
E-Commerce Associate I-March 2024
Spokane
Mar 28, 2026
About E-Commerce Associate I

  This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2155876

  Closes: 2/26/24 - Spokane, WA - Part &/or Full-time/Hourly

  Wage: \$16.25 ph

  Employment Benefits:*https://discovergoodwill.org/benefits/*

  NOTE: Please apply early, as this job posting is subject toremoval before the deadline if sufficient number of qualifiedapplications are received. Thank you.

  Summary: \Responsible for acquiring items, writing descriptions, taking photos,uploading pictures to computer & the ShopGoodwill/E-Books online website, answering customer questions, providing customer service, andtracking online merchandise. Responsible for record-keeping andmaintaining applicable paperwork. Maintain a clean, organized and safework area. There may be part-time positions with limited benefits.Applicant must pass background check.\\Education and/or Experience:\High school diploma or general education degree (GED.) One to threemonths related experience and/or training or equivalent combination ofeducation and experience.

  Essential Duties and Responsibilities include the following: \Must demonstrate willingness and ability to adhere to GoodwillIndustries of the Inland Northwest directives, rules, policies,procedures, and departmental and organizational standards.

  *E-Books\*

  Accept donated books from various areas such as the Warehouse &Retail Stores for scanning.

  Responsible for scanning books to be listed online. Maintainknowledge of software used for E-Books processing and how to acceptand reject books for online sites.Have working knowledge of Amazon, EBay, and other Auction Web-sitesas directed.Shelve books, audio media, and DVD\'s on the proper shelves.Answer customer questions and follow-up on customer complaints asinstructed by the E-Commerce Manager or Assistant Manager.Track packages through shipping systems by individual trackingnumbers.Provide cordial customer service to both internal customers(employees) and external customers (retail customers).Communicate known customer issues with Management in a timelymanner.- Specialty Items/Jewelry

  Working knowledge of precious metals, gem stones, and synthetics.Must recognize brand stamps (i.e. high end, vintage and trendy).Ability to learn jewelry testing equipment such as the soniccleaner, Gem Oro and gold testing equipment.Have computer experience as we will use Picasa to upload images andother sites to gather information on items.Photography experience. Our photos need to be clear and detailed toshow the customer small details.- Online Auctions

  Maintain up to date knowledge of antiques and salable merchandise.

  Produce accurate and

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