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ECM Systems Administrator
ECM Systems Administrator-March 2024
Livonia
Mar 28, 2026
About ECM Systems Administrator

  Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

  We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.

  Why choose Republic?

  Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

  As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

  We protect our colleagues and communities through safe practices everywhere, every day.

  We are committed to serving our customers and communities by going above and beyond to exceed expectations.

  We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.

  We are driven to deliver results in the right way.

  We encourage a human centered culture that honors the unique potential and dignity of every person.

  POSITION SUMMARY:

  Republic Services is developing, growing and expanding and is focused on building innovative technology platforms. The technology transformation at Republic Services is happening right now, and we are seeking the brightest and most talented Information Technology professionals to lead the way in this transformation. We seek enthusiastic individuals who are excited about transforming the way we utilize technology in our industry. Technical expertise and creativity is the key to ensuring that we build the best technology solutions resulting in a superior experience for our customers and employees.

  The ECM System Administrator is responsible for the Onbase Enterprise Information Platform implementation at Republic Services. The Administrator performs key functions such as configuration changes, creation of roles and permissions, administration of application-level resources, and data administration. This is a very technical role that requires a thorough understanding of the ECM application and associated applications.

  PRINCIPAL RESPONSIBLITIES:

  • Performs daily administration and end-user support of the ECM platform. This includes managing multiple user setups, user roles, profiles, security, business rules, and permission sets, customization of objects, fields, record types, page layouts, formulas, validations, data backups, configure workflows, knowledge management,

  • Creates and maintains Reports/Dashboards.

  • Creates and maintains documentation on processes, policies, application configuration and user guides as needed.

  • Performs data imports, data integrity and data manipulation tasks, ensuring proper ownership of existing information

  • Follows best practices to produce clean, efficient and maintainable platform configurations.

  • Follows best practices by testing rigorously configuration changes within the Onbase sandbox before deploying to production.

  • Simplifies and reduces technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more.

  • Maintains data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data.

  • Assists in the implementation of security practices by monitoring login and user activity, deactivating unused users, and auditing field and profile access and security permissions.

  • Installs and maintains managed and unmanaged packages.

  • Leverages source code repository to manages configuration changes made in OnBase if applicable

  • Stays current on OnBase technology and releases.

  • Participates in OnBase Production related issues/downtime.

  • Works with OnBase Support to resolve platform related issues (case management).

  • Follows all required Company policies and practices relating to the System Development Life Cycle.

  • Provides Tier 3 support and resolution of open IT issues escalated by IT Customer Support.

  • Performs other job-related duties as assigned or apparent.

  QUALIFICATIONS:

  • Experienced implementing OnBase Workflow, OnBase WorkView, OnBase API, SharePoint Administration / Development

  • Microsoft Systems Administration certification or comparable experience with Windows Server 2012+, IIS 8.0 +, SQL Server 2012• Experience in software and project lifecycle areas such as Agile and Waterfall

  • Experience in release and change management.

  • Experience developing server-side programming, preferred frameworks: C#, ASP.NET, and .NET

  • Experience developing client-side solutions using JavaScript, HTML5, CSS, XML, jQuery

  • Experience developing and integrating with Web Services / REST APIs

  • Business Analysis experience organizing and documenting requirements / user stories and execute on solutions that align with the business processes

  • Experience with writing SQL queries, and creating stored procedures, and views.

  • Knowledge of networking infrastructure services, including encryption, security zones, and firewalls

  Minimum Requirements:

  • Minimum of 3 years of demonstrated experience as a Systems Administrator working with Content Management Platforms (OnBase, SharePoint, OpenText, Alfresco, etc.)

  Rewarding Compensation and Benefits

  Eligible employees can elect to participate in:

  • Comprehensive medical benefits coverage, dental plans and vision coverage.

  • Health care and dependent care spending accounts.

  • Short- and long-term disability.

  • Life insurance and accidental death & dismemberment insurance.

  • Employee and Family Assistance Program (EAP).

  • Employee discount programs.

  • Retirement plan with a generous company match.

  • Employee Stock Purchase Plan (ESPP).

  The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

  EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

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