Job Summary:BDO Digital, LLC., a wholly owned subsidiary of BDO USA, P.C., is a rapidly growing digital advisory organization dedicated to helping middle-market organizations capture the full power of technology, adapt to disruption, increase operational efficiencies, improve risk management effectiveness, and uncover new sources of revenue. Our collaborative, cross-disciplinary team is comprised of digital strategists, systems integrators, data scientists, software developers, change management professionals, and industry-specific advisors who work together to solve clients' immediate digital needs and unearth new opportunities to drive competitive advantage. Our goal is to help our clients become faster, smarter, and more resilient to change.To support our double-digit growth goals, BDO Digital seeks a manager who will be part of an Enterprise Business Applications (EBA) team supporting projects in the areas of EBA strategy and implementation, in addition to Business Transformation and Operational Excellence efforts. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), HCM (Human Capital Management) and other related business applications functioning as a key resource for our clients spanning, finance, product distribution, manufacturing, job costing, field service, sales, marketing, service, and reporting.Job Duties:Strategy, Requirements & Selection:Participates in defining needs for existing and new EBA solutionsDocuments existing enterprise business applications, related business processes, and personas impactedIdentifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirementsEnvisions and develops representations of recommended future state options for evaluation by clientsUnderstands related security structures and best practicesDesigns and develops scorecards for evaluation of candidate business applicationsCreates dashboard presentations of quantitative and qualitative scoring of candidate optionsSupports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and clientSolution Functional Design:Performs functional (business process) solution design in business applications (ERP, HCM, CRM, & related) contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraintsConsulting:Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectationsProgram & Project Management:Supports, and manages aspects of business applications implementationsDocuments and maintains project milestones, phases, elements, and budgetMonitors project progress by tracking risks, actions, issues, decisions, and other activitiesDevelops references for users by writing and maintaining user documentation; providing help desk support; training usersImplementation and Support:Provides functional support of EBA solutions and related technologiesManages and resolves issues, defects, and change requestsManages and performs systems configuration tasks (but not coding/development) for process workstreams as directedProvides ongoing support during project implementations and post-go-live supportResponsible for configuration of solution based on requirementsFosters a positive demeanor, learning attitude and client service mentality with the teamTravel - up to 25%, as neededOther duties, as requiredSupervisory Responsibilities:Owns and drives completion of key workstreams as directed by project