CRM Technical Architect

　　At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

　　Come join us

　　As a CRM Technical Architect, you’ll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You will be responsible for overseeing the design and delivery of full SDLC of CRM solutions to clients, often across workstreams. You will have the ability to scale across projects as capacity allows. Additionally, you will be responsible for translating high-level strategy into more localized strategy and operational objectives for your team(s). You will be responsible for working with Client Stakeholders to set the vision, technical direction, and solution shaping of their Microsoft CRM technology stack. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivaled focus on personal development and training in both technology and softer consulting skills.

　　Together we do what matters.

　　What you’ll do * Oversee team’s work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test) * Direct efforts to defining technical, operational, and user requirements * Review and improve conceptual architecture and technical solutions designs * Oversee partnership and coordination between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues * Hold your team(s) accountable to project quality standards through KPI identification and testing plan * Own partnership with cross-functional technology and design teams to ensure consistent, beneficial client interaction and solution delivery * Take an active role in sales activities and planning as required

　　Skills and experiences* Ability to understand large, complex CRM / Power Platform solutions and the business benefits they deliver* Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications and the Power Platform (Canvas Apps, Power Automate Flow) * Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure Logic Apps, Service Bus, etc.),* Understanding of Relational (SQL) and non-relational databases, experienced in Microsoft .NET Full Stack Development, Front-End Development with HTML, JavaScript, and known JavaScript frameworks (React, Angular, etc.).* Putting together both data migration and integration strategies.* Consulting with external clients on complex projects, including in leadership roles* Working with global teams on CRM technology implementation and maintenance projects.

　　About you

　　Characteristics that can spell success for this role

　　· Consultative, collaborative, relationship builder

　　· Resilient, adaptable, flexible

　　· Intellectually curious and passionate about tech

　　· Client-centric attitude

　　· Passion for learning and development

　　Enjoy your career

　　Some of the best things about working at Avanade

　　· Pathway to work on industry leading programs of work

　　· Opportunity to work with global customers * * *

　　Find out more about some of our benefits here.

　　A great place to work

　　As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

　　We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

　　Create a future for our people that focuses on

　　• Expanding your thinking • Experimenting courageously • Learning and pivoting

　　Inspire greatness in our people by

　　• Empowering every voice • Encouraging boldness • Celebrating progress

　　Accelerate the impact of our people by

　　• Amazing the client • Prioritizing what matters • Acting as one

　　Learn more

　　To learn more about the types of projects our team works on, check out these case studies:* *

　　Interested in knowing what’s going on inside Avanade? Check out our blogs:* *

　　Employment Transparency

　　Avanade® is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information, or any other protected status.

　　Federal Notices

　　EEO is the Law Poster: https://sandboxavanadestaging.avature.net/portal/8/files/eeocselfprint_poster.pdf

　　EEO is the Law Poster: Supplement https://sandboxavanadestaging.avature.net/portal/8/files/OFCCPEEOSupplementFinalJRFQA508c.pdf

　　E-Verify Participation: Poster https://sandboxavanadestaging.avature.net/portal/8/files/E-VerifyParticipationPoster.pdf

　　Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IERRightToWorkPoster%20EngEs.pdf

　　Pay Transparency Policy: https://sandboxavanadestaging.avature.net/portal/8/files/pay-transpEnglishunformattedESQA508c.pdf

　　State Notices

　　Los Angeles Notice: https://sandboxavanadestaging.avature.net/portal/8/files/Banthe%20BoxPosterPrivateEmployersasof82318.pdf

　　Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at [email protected] or call (206) 239-5610 and let us know the nature of your request and your contact information.