Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00039253You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

　　PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisors name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=enGENERAL DESCRIPTION: Performs highly complex (senior-level) supervisory, administrative and technical work to accomplish assigned objectives related to program operations of the Regulatory Services Division. Work involves establishing program goals and objectives; developing program guidelines, procedures, policies, rules, and regulations Plans, assigns, and supervises the work of others. Responsible for resolving complex issues related to regulatory programs and providing guidance to assigned staff, the public, and law enforcement. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.The following Military Occupational Specialty codes are generally applicable to this position.https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdfApplicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES:1. Oversees the day-to-day operational activities of employees providing services for one or more regulatory programs.2. Oversees the preparation of program management and productivity reports and studies3. Monitors the conduct of special investigations, program analyses, and research studies4. Plans, implements, coordinates, monitors, and evaluates programs.5. Prepares and evaluates program budget requests.6. Interprets guidelines, regulatory requirements, contractual agreements, and pertinent laws to provide guidance.7. Provides guidance to employees in handling difficult or complex problems in assigned program area.8. Establishes program goals and objective; develops and approves schedules, priorities, and standards for achieving goals; and oversees programevaluation activities.9. Develops and implements program guidelines, procedures, policies, rules, and regulations and monitors compliance with policies and procedures.10. Develops and implements techniques and metrics for evaluating programs and monitoring progress.11. Provides technical assistance in a program area12. Plans, assigns, and supervises the work flows of others to accomplish objectives and to ensure quality work is completed in compliance with Stateand Federal laws.13. May prepare and conduct seminars and presentations regarding assigned program area for citizens, clients, staff, management, or electedofficials.14. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.15. Perform other duties as assigned.Qualifications: GENERAL QUALIFICATIONS and REQUIREMENTS:Education - Graduation from an accredited four-year college or university with a major in Business Administration, Business Management, Public Administration or related field.Experience Minimum of two (2) or more years of progressively responsible work experience with complex administrative duties with a preferred (1) year of supe visory experience.Substitution Note: Additional work experience of the type describe or other related education may be substituted for one another on a year for year basis. (30 college course credits equals one year)Licensure and/or Certification - Must possess a valid driver license and automobile insuranceRegulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State, and Federal regulations, legislation, guidelines, policies and procedures.Supervisory/Managerial skills - Knowledge of management and supervisory methods and principles, and of developing performance and productivity standards. Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Knowledge of the development, preparation, fiscal management, and control required to administer a program budget. Ability to interview, supervise, schedule, and evaluate work of others; and to provide effective coaching and leadership. Demonstrated skill in using logic and reasoning to identify strengths and weaknesses of solutions, conclusions, and/or approaches to problems.Leadership skills Strong leadership skills with the ability to direct and motivate others, and maintain a persuasive and credible presentation style at all levels of the organization. Must exemplify the Departments core mission to Protect and Serve Texas and the values of integrity, teamwork, accountability and excellence.Analytical skills - Must be analytical, detail-oriented, and able to multi-task without sacrificing accuracy or timeliness. Ability to analyze problems, identify causative factors, and apply actions to effectively resolve current issues and prevent recurrences of problem conditions. Ability to make decisions that produce high-quality results by applying technical knowledge.Interpersonal skills Must exercise excellent interpersonal skills position continually requires demonstrated poise, tact, diplomacy, and an ability to establish and maintain effective working/professional relationships with internal and external customers.Presentation/Communication skills Must be able to effectively communicate and present information and/or training to individuals and a wide variety of audiences. Must be able to produce clear, concise, and professional documents, reports, and presentations. Excellent knowledge of English grammar, spelling, punctuation, composition, and arithmetic.Organizational skills - Must be organized, flexible, and able to prioritize in a multi-demand and constantly changing environment. Demonstrated ability to meet multiple and sometimes conflicting deadlines without sacrificing accuracy or timeliness; ability to work independently; and to understand and effectively apply complex oral and written instructions and procedures.Computer systems / hardware / software Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and database management software applications, and able to learn new software/systems as applicable to the position. Must be able to use standard office equipment such as prints, copiers, and fax machines.Confidentiality Must be able to responsibly handle sensitive and confidential information and situations.Schedule - Availability for after-hours, weekends, and holidays as required.PHYSICAL and/or ENVIRONMENTAL DEMANDS:The physical and environmental demands described here are representative of those encountered and/or nece