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Donor Engagement Officer
Donor Engagement Officer-March 2024
Salem
Mar 29, 2026
About Donor Engagement Officer

  Overview: Advancement is seeking a donor engagement officer (DEO) to help define a donor engagement and retention strategy for the Salem State University annual fund. The DEO is a frontline fundraising position responsible for enhancing donor engagement and securing philanthropic support for Salem State through personal outreach. Utilizing creative communications and data-driven analysis, the DEO will maximize information to engage new donors, renew past donors and upgrade current donors. As a new position, on a growing advancement team, the perfect candidate must be innovative and self-motivated with an entrepreneurial mindset. The DEO must be a goal-oriented multi-tasker who enjoys building relationships. The Advancement Team’s core purpose is to provide meaningful engagement to secure resources in support of the university’s mission. Our team members are driven by our desire to match donor passion with university priorities. We value innovation and positivity in a supportive and collaborative environment. We provide strategic and consistent professional development to enhance each team members’ personal growth. This position offers the right individual an exciting opportunity to join a dynamic team who raised a record-breaking $17 million in fiscal year 2022-2023. As we embark on the largest campaign in Massachusetts state university history, we are looking for talented team members who are passionate about providing equal access to high quality education. Please Note: Applicants must apply online at https://careers-salemstate.icims.comand attach resume and cover letter. * *Applications submitted to MassCareers will not be reviewed. Required Qualifications: 1. Associate degree 2. One to three years of experience in customer relations or donor engagement, sales, customer retention, fundraising and/or loyalty programs or transferable retail sales role. Non-profit development or higher education experience is a plus 3. Digital and social media expertise and experience, as it relates to engagement, stewardship, sales, or related fields Preferred Qualifications: 1. Experience with Raisers Edge and/or Evertrue platforms 2. Experience in front line customer service, preferably in an advancement or higher education environment Working Conditions: This is a hybrid position with on-site, in-person responsibilities. Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds. Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected]. Special Instructions to Applicants: Please apply online and attach resume and cover letter. Please Note: Applicants must apply online at https://careers-salemstate.icims.comand attach resume and cover letter. * * Applications submitted to MassCareers will not be reviewed. Employment is contingent upon a completed background and CORI check satisfactory to the university. This position is not eligible for H1B visa sponsorship. EEO Statement: Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply. Please Note:If there is no application deadline associated with a position, it may be removed at any time and additional applications will not be accepted. *Job: Administrative Services *Organization: Salem State College *Title: *Donor Engagement Officer Location: Massachusetts-Salem-352 Lafayette St Requisition ID: 240000Q8

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