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Principal Technical Program Manager
Principal Technical Program Manager-August 2024
Mountain View
Aug 5, 2025
About Principal Technical Program Manager

  Our Create team is working to define the future of productivity in the age of Copilot. We are infusing creation directly within Copilot and enabling a new world of innovation and creativity with generative AI. We are looking for a Principal Technical Program Manager to help us deliver industry leading impact. As one of the biggest bets Microsoft is making, Copilot is redefining how our customers work with productivity software and bringing it into the modern era.

  The successful candidate for this role will be responsible for managing the delivery of product roadmaps including: engineering development planning, defining dependencies, identifying and mitigating risks, and execution in a complex, multi-disciplinary environment. You have the opportunity to design a system that allows our engineering and product teams to deliver value that transforms the way people create and tell stories. This is a fast-paced environment where you’ll be on the cutting edge of where Microsoft is making big bets. This role requires a unique mix of passion for technology, attention to detail, emotional intelligence and executive presence. This is a high-impact, high-visibility role that will give you the opportunity to learn and grow across the Experiences + Devices (E+D) division, interacting with the teams who build our most well-loved Office products including exciting offerings within the M365 portfolio such as Designer.

  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  Responsibilities

  Support the key leaders for Create to drive towards aggressive ship timelines with a high quality bar, implementing Copilot across the portfolio of M365 products

  Capture, continually communicate and drive the Copilot in Createroadmap

  Establish key ship criteria and hold cross-team leadership accountability to ensure customer-driven quality gates are met

  Assist Copilot shiproom owner to drive a results-oriented, customer-focused forum

  Own and drive regular and concise communications

  Clarify key stakeholders, roles and responsibilities

  Identify and drive dependencies in collaboration with Product Management, User Research and User Experience Design to develop the right customer experience gates and metrics to define success

  Be an integral part of scaling the Technical Program Management discipline in the Office Product Group both in size, quality, and impact

  Collaborate with product management, engineering, design, user research and data science to deliverCreateinvestments by translating product requirements into results through highly organized project schedules and adjustments.

  Contribute to product delivery by making and evangelizing technical recommendations that are respected across the organization by considering options, tradeoffs, risks, and uncertainty with anticipated outcomes or key results.

  Define quantifiable and ambitious quarterly/annual Objective and Key Results in partnership with product and engineering leadership.

  Drive coordination of cross organizational efforts, align shared OKRs, track progress and report status monthly, quarterly, annually.

  Translate data insights and customer requirements that Inform technical strategy and architectural decisions.

  Maintain prioritized backlogs including partner dependencies.

  Build, communicate and report status using the appropriate dashboards & queries, and ensure they align with other dashboards/queries across OPG where Createappears

  Ensure related planning guidance and key sites/resources (i.e. SharePoint, etc) are maintained and updated on a regular basis

  Act as a technical advisor to educate and evangelize investments with customers by participating and/or driving internal and external customer engagements

  Be a“Go to” contributor for critical customer engagements and escalations to achieve customer success and drive product improvements based upon learnings.

  Manage and drive the execution of demo videos with Product Management and Design to enable storytelling for internal executive reviews and external engagements

  Define requirements with our tools teams to ensure our Azure Dev Ops, OKR, and other necessary tooling support effective processes and discussions.

  Partner with leadership on special projects as needed

  In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

  Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

  Qualifications

  Required Qualifications:

  Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development

  OR equivalent experience

  5+ years working in a large Enterprise to deliver Enterprise and Consumer Software as a Service (SaaS) at scale.

  5+ yesr of experience in partner engagement skills with an ability to establish trusted, equitable relationships.

  Preferred Qualifications:

  10 years’ experience as a Technical Program Manager on complex projects or equivalent experience

  Track record of successful design, delivery, and iteration on complex projects with a diverse set of stakeholders

  Resiliency, independence, and ability to navigate through ambiguous challenges.  

  Effective in communication skills and executive presence.

  Ability to change the momentum of current plans to a more beneficial course that amplifies their impact

  Efficiently handle difficult executive reviews with conflicting perspectives

  Relationship building skills and influence/collaborate at all organizational levels.  

  Ability to excel in an ambiguous environment, orchestrating strategic and complex business activity. 

  Knowledgeable in creating and managing enterprise Objectives and Key Results (OKRs).

  Agile and continuous improvement mindset, including familiarity with agile practices, at scale best practices and related tooling (i.e. Azure DevOps Boards for Backlogs).

  Passion to establish systems and defy entropy.

  Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $133,600 - $256,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $173,200 - $282,200 per year.

  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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