“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

　　Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

　　15,000 trained professionals

　　250+ locations worldwide

　　Fortune 500

　　Globally unified systems

　　Daily process and input of all customer orders and distribution accounts.

　　Provide daily operational reports that are accurate and timely.

　　Run stock reports to check for product availability.

　　Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.

　　Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.

　　Rate domestic transportation bills.

　　Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.

　　Trace orders as required and notifies customers of any activity concerning their order.

　　Handle returned merchandise in an efficient manner and ensures proper credit is given to the customer.

　　Input all receipts, putaways, moves, picks, shipments and cycle counts

　　Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.

　　Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.

　　Report customer feedback to management, including any signs of customer dissatisfaction.

　　Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.

　　Contribute to maintain strong relationships with vendors (trucking companies, and others).

　　Provide support with other miscellaneous projects, filing and research

　　Maintain a current and accurate SOP that details the processing requirements for each account.

　　Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.

　　Interact with our customers in arranging their shipments, meeting customer service standards.

　　Overseas communications, timely responses to emails and requests (internal and external)

　　Escalation of problems to Management when necessary

　　Attend training classes when required and meet company standards of 52 hours training per year per employee.

　　Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

　　Previous experience in inventory control and/or distribution operations

　　Good Global logistics industry knowledge

　　Good computer skills (e.g., MS Excel, MS Word)

　　Fluent in English (writing, reading and oral)

　　23 Days holiday

　　Private Medical Insurance

　　Dental and Optical cover

　　Employee Stock Purchase Plan 

　　Training and Personnel Development Program

　　EAP

　　All your information will be kept confidential according to GDPR guidelines.