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Dispatcher/Office Assistant
Dispatcher/Office Assistant-March 2024
Twin Falls
Mar 28, 2026
About Dispatcher/Office Assistant

  This job was posted by https://idahoworks.gov : For more information,please see: https://idahoworks.gov/jobs/2150555 Gem State Staffing ishiring a Dispatcher to coordinate and manage the schedules of truckdrivers to ensure products and goods are picked up and delivered in atimely manner. They receive calls for truck services and contact theirfleet of truck drivers to arrange the pickups and deliveries, maintaincontact with drivers throughout their shifts and address any routingissues they might have.

  Job Duties:

  -Excellent phone etiquette

  -Strong listening and verbal communication

  -High energy level

  -Multi-tasking

  -Customer service skills

  -Assist customer over the phone and via email

  -File documents, make copies, email, and perform other clerical tasks

  -Always thank each customer for their business and at all times give thebest customer service possible

  -Process incoming supply orders and payments

  -Restock office supplies as needed

  -Interacting with customers, answering questions, assisting withcollecting payments and invoicing.

  -Keep a clean and organized working area

  -Any other projects or tasks assigned to me by my manager/supervisor

  -Offer outstanding customer service to our customers and clients throughphone calls, emails and direct contact

  -Create positive experiences for those you encounter

  -Schedule appointments, billing inquires and financing

  -Data entry and keep accurate records

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