Dispatcher Supervisor

　　Location234 Logan Street Brooklyn, New York 11208 USPhone NumberCategoriesOperation SupportReq IDJR1264 Dispatcher Supervisor (Open)

　　First for a reasonFirst Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

　　About the PositionResponsibilities:

　　Oversees all routes and scheduling of buses

　　Counsels and coach drivers and monitors

　　Handles heavy phone and radio traffic

　　Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

　　Serves as primary communication liaison with major contracted customer

　　May handle charter reservations, billing, or driver payroll

　　Provides solutions to drop-off and pick-up problems

　　Handle back-up driver duties or perform miscellaneous clerical duties as needed

　　Completes assignment of special projects

　　Assists with supervision of day-to-day operations

　　Qualifications:

　　3-5 years’ experience

　　High school diploma or equivalent

　　Basic knowledge of radio dispatch equipment

　　Excellent communication and customer service skills

　　Ability to deliver under time constraints and deadlines

　　Previous terminal operations, dispatch, or driver experience

　　Computer literate

　　First for a ReasonBenefits

　　Starting wage $24.00/hr. to $28.00/hr.We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

　　Professional AdvancementStart here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.

　　Extensive TrainingBuild skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

　　Diversity & InclusionBecause we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day.

　　Community Service & ImpactGo where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you’ll have a positive impact on others.Apply today and get your career on the road with First Student!

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .